I’ve posted about this issue in the past: Convoy S2+ Pill Issue - Shelf Not Flat
Since then, I always check the pill shelf to make sure it’s flat, along with the MCPCB.
I haven’t had an issue for years, so I’m surprised to see this again. 
I’ve posted about this issue in the past: Convoy S2+ Pill Issue - Shelf Not Flat
Since then, I always check the pill shelf to make sure it’s flat, along with the MCPCB.
I haven’t had an issue for years, so I’m surprised to see this again.