Gearbest.com want me to delete thread here on BLF to get a refund.

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myhken
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esrevenge wrote:
Please dont delete your thread – it serves to warn others.

Also you are a business man now if you are selling for profit. So solve this like a business, if GB can offer you credit, or reship, or discount of defective that is a path to take.

Worst case you can file with PayPal…

I have not come so long in the process that I’m selling much, just listed a few item on a page like Ebay. First I had to buy the stuff I wanted to sell, not much, but have a stock of 10pcs + for the items I wanted to sell.
Since I have ordered from several places, I used slow freight on most of the items, and because of that many of my items can be weeks away. So had no plan to start selling in large scale before I had it all at home.
BUT, the power banks was one of the things I had plans to sell yes. So I don’t lie when I say it is a total loss for me, since I of course will not sell them now. So then I sit with 10 Xiaomi style power bank + 1 broken. Paid $66 for it, but no use for it because of the issue with the first one.

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NOW, you claim to just be an average Joe who supposedly blew $3000 on equipment without ever registering to be a “Legitimate” business, so this makes you by default an Under the Table “Dealer”.

I was planning to first see if there was a marked for my items here in Norway. I think it is, if not, my loss. And there is no “under the table dealer” in Norway. If I should start to sell them on a website, or like a real online store, or something, it’s strict rules about how much you can earn, before you have to make a real company etc.

So the plan was to use a site like the similar to ebay, to list some of my stuff, see if I get any response. Testing every thing I would have sold, so I know it working ok. Testing every battery etc.

Thats was my plan, and maybe will be my plan, but still, lots of stuff on its way. So I’m waiting, testing what I have etc.

But still, is this about me and my possible business plan, or the fact that Gearbest.com tried to censor me and dictate what BLF members should read or not??? It’s seems like you forget that. Can we take the discussion about the power bank, company etc in the other thread, and hold focus in this thread?

Quote:
So, now you blame the seller of a product they did not produce and go around threatening them and using BLF links as a Tool? Who’s the Tool now?

So sellers is not responsible for the product they sell? Lots of people in this thread has told me that I would have been responsible if I had sold broken/crap items. But you say that I would not be responsible, just the people that make it.
Thats good news. Then I can sell the rest of the item that I had the issue with, for it’s not my responsible. Indeed good news, since all I have got is crap according to other members here, so then I can sell my crap without any blame at all Big Smile

Kenneth Myhre

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pommie wrote:
ReManG wrote:
cabfrank wrote:
Regardless of everything else here, there is some righteousness in him not just taking his money and deleting the thread, right?

Yup, I would have done the same thing not taking the money, but in the thread he is getting too defensive. It is what it is, thanks for the heads up, the truth requires no defense.


He is only being defensive in response to the attacks he has had in this thread, he posts that he received an item with a dangerous fault and in short order is called a liar, told to just accept the situation and forget it, accused of making the whole thing up and more but you get the drift (or you should), then when he defends himself, which he should not have to do, he is accused of being a troll, way to go, what a nice friendly place to warn others about faulty items and shonky practices.
Note to self, keep my mouth well and truly shut if I get treated like this by a trader, Chinese or other.

Not so cheery David

I am just saying that he should not be so defensive here for this issue. I really appreciate a post where something potentially dangerous is pointed out, and then I can make my own decisions on if I should risk it.

There is something to be said about being too defensive, it is almost like he is hurt because a community here did not instantly rally on his side. I for one will lend all sympathy to someone that got screwed by something like a bad product or bad vendor, but how do I objectively define who did the screwing?

I think the technique he used is called forced teaming, he seemed to offer the BLF a choice to stand with him, or by default be against him. I am not happy with that, and will automatically default to against someone that brings that choice to me….

Plenty of people have rallied others to go up the proverbial mountain, only to later find out they were simply used to carry the persons baggage who started the rally, to the top of the mountain. This does not help them.

If everything happened as he stated, lay out the facts and know at night that you have nothing to defend. The truth is your noumenon, sleep well knowing it, even if others do not.

ALL of my links are non-affiliated for your pleasure...

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breinrules
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I think you should stop bashing him guys. Even if we know the dirty tactics of suppliers, we still buy from them and risk our money anyway even though there is a chance we get bad products.

 

@op, the report on the bribe is enough, no need to argue with these guys. They will still buy from them even with this report. This will mostly affect only new buyers who will venture to cheap shopping. 

One tip on starting an import business, go directly to the suppliers and not these drop shipper companies.

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Oh, and if vendor tries to silence you, just go straight to paypal for seamless bribeless refund

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myhken… I appreciate the info you posted and have no issues with you posting a thread before/at the same time a complaint was sent to GB. I also believe that they should adjust to international customers/standards instead of us adjusting to them (but one can only dream). You are however, a bit SENSITIVE and on the attack. GB pissed you off and now, members here are pissing you off. Relax man.. seriously, stress sucks..

FYI, anything I sell to others, I buy and test before buying more. I also buy more if I have to replace anything.

My gratitude to those who are willing and able to help others (in whatever way you can)! Being human is more than just existing for yourself. Smile

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pommie wrote:
ReManG wrote:
cabfrank wrote:
Regardless of everything else here, there is some righteousness in him not just taking his money and deleting the thread, right?

Yup, I would have done the same thing not taking the money, but in the thread he is getting too defensive. It is what it is, thanks for the heads up, the truth requires no defense.


He is only being defensive in response to the attacks he has had in this thread, he posts that he received an item with a dangerous fault and in short order is called a liar, told to just accept the situation and forget it, accused of making the whole thing up and more but you get the drift (or you should), then when he defends himself, which he should not have to do, he is accused of being a troll, way to go, what a nice friendly place to warn others about faulty items and shonky practices.
Note to self, keep my mouth well and truly shut if I get treated like this by a trader, Chinese or other.

Not so cheery David

Yup ^ Both sides are kind of “at fault” here, many would have reacted more than myken did to some of the comments that do seem like attacks…but he is way over sensitive and putting just too much info in here too to random people on the internet…

Really myhken, just stick to your guns, see how it turns out, then come back and tell us the result. Yes they are responsible if they sell you crap, even if you “should have known”, I don’t really agree with people purposefully ordering stuff knowing it is bad and asking for a refund, but on the other side of the coin NOTHING ELSE is making these sellers responsible in any manner for selling all the falsely labeled/counterfeit/innaccurate stuff to uneducated unsuspecting people who do swallow it once they get it and dont know its bad/counterfeit/wrong item, so forcing them to refund is the only “just deserts” of sorts to discourage/make this practice unprofitable. And yes maybe you were a little gullible …again a bit of both sides is true. So learn for next time, and make em refund you or go to paypal with your images of the fried charger.

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johnnydoe wrote:
Yes, but we are talking about chinese manufacturers and dealers here. Some manufacturers make clones from clones just to make a buck. Can we really trust them to produce items in compliance with the CE standards? Speaking for myself, I wouldn't blindly trust a CE mark. Especially not on pretty cheap items.

No, but the CE mark is just a fake CE mark. If they get the distance between the two letters correct or not has nothing to do with it.

My website with reviews of many chargers and batteries (More than 1000): https://lygte-info.dk/

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ahirshy wrote:

Okay Kenneth and all; this is getting a little heated, so lets attempt mediate this a little…

There are two separate issues so we should separate them:

 

1) Gearbest product was faulty or behaved unexpectedly. This is possibly a safety concern but we cannot be sure whether it was the product, your cells, usage, manufacturing, etc. Always willing to give the customer benefit of doubt, but fact is it cannot be proven without testing and independent verification. This part of the issue was already raised in a separate thread and should be discussed separately. If many other customers come forward with the same problem, or it burns down someone’s house, customer injured/dies, it will be on GearBest. You are correct not to want to distribute a product you have no confidence in and suspect is dangerous. Use this in your PayPal claim and take it up with the safety governing bodies if you wish. We would all be interested in those results.

 

2) During the course of your support ticket, GearBest CS requested that you censor/revoke your posts here on BLF. Yes, this is a definitely a concern and valid reason for posting here to let us know. Your single mistake, possibly through language barrier or frustration in light of the situation, was to infer BLF may also be corrupt, or that Admins here are in the pocket of GearBest. Sure there are relationships between vendors and customers as expected, but this is an independent forum and the members will not react kindly to accusations against them or the Admin.

 

It may not have been intended, but parts of the first post come across as abrasive, and so unfortunately some of the valid and useful message is devalued by immediately getting peoples shackles up.

 

My personal rule of thumb is to always start off nice, polite and affable (as it seems you did in your GB ticket), and you are much more likely to get somewhere or receive the attention and resolution you desire. Most of the time, the people you’re liaising with are just workers who are not the underlying cause of the problem, so they need to be engaged to care about it and won’t take kindly to immediate harshness and disgruntlement. Then of course, as may unfortunately be required, you can always change tact to ‘bad cop’ when all else fails. Save the complaints, letters, crusades, campaigning, threats, law suits, etc until it is obvious being nice is not going to get anywhere.

 

Perhaps an idea from here is to leave the discussions about the actual fault to the other thread you already have. Edit the OP to remove any perceptions of campaigning, make it specifically about the topic of Vendors requesting censorship, and we can all debate that real concern like the friendly BLF community that we are.

 

I think we all feel your frustrations, it’s just some of the message is pushing the wrong buttons!

All the best and good luck. 

Hirsh

Perfectly sums up my thoughts. I’m sure SB isn’t going to delete the thread at the request of Gearbest, so it’s not even worth being a part of the discussion.

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Gearbest not banggood … Wink

 

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Good catch. Fixed.

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Kloepper Knife Works wrote:

Perfectly sums up my thoughts. I’m sure SB isn’t going to delete the thread at the request of Gearbest,

Correct. Smile

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Chinese stuff no fake CE required
I want 66$ to shut up

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twin towers wrote:
OP is right to be offended . no one should be criticizing him. someone said OP was mad at "our" vendors. people bashing him seem like employees of gearbest.

 

Welcome to blf. Though things like this happen. People are mostly good here so enjoy your stay.

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You spent €3000 in products, buying some from other vendors Aliexpress etc. So you have experienced of buying rubbish.

You would have my respect if you open it up and test what the fault is and report back, you could tell us GB asked you to delete the thread in exchange for a refund. You politely declined and filed a PP dispute and leave the thread open for others but why the massive defamation.

I don’t expect a china company to care about laws that do not apply to them. I do expect them to ask for this thread to be deleted, and it would be wrong to do so if the product is faulty and you’ve proved it.

You can just go back to buying from Aliexpress if you think you have better protection.

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salim wrote:
You spent €3000 in products, buying some from other vendors Aliexpress etc. So you have experienced of buying rubbish.

You would have my respect if you open it up and test what the fault is and report back, you could tell us GB asked you to delete the thread in exchange for a refund. You politely declined and filed a PP dispute and leave the thread open for others but why the massive defamation.

I don’t expect a china company to care about laws that do not apply to them. I do expect them to ask for this thread to be deleted, and it would be wrong to do so if the product is faulty and you’ve proved it.

You can just go back to buying from Aliexpress if you think you have better protection.

Tell we what stores I should buy from then? Since all store I use is rubbish, and all products I buy is rubbish.

Kenneth Myhre

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I don’t get the point of this thread. You bought with Paypal right? If Gearbest does not act like a proper store, ask for refund through Paypal, end of story.
Do you want to raise awareness about Gearbest practices? You could first try posting in their feedback thread, it’s there especially for that purpose.

Old-Lumens wrote:
I love modding, but I don't have much use at all for flashlights in general.
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DanielM wrote:
I don’t get the point of this thread. You bought with Paypal right? If Gearbest does not act like a proper store, ask for refund through Paypal, end of story. Do you want to raise awareness about Gearbest practices? You could first try posting in their feedback thread, it’s there especially for that purpose.

The point is to let the members here at BLF know that Gearbest.com think it’s good practice to sensor this forum and it’s members.
I’m not out for the refund or anything like that (for like you say, in worst case I have paypal claim). So it was to inform that they don’t care about the other members here, and that they wanted to dictate was is on this forum and not.

Kenneth Myhre

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Here is the latest reply from them. The refund is now $5.95 or $66 if I delete the thread. (not this one, but the first one)

Kenneth Myhre

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Let me see if I have this right,
you bought 11 units, of which 1 is faulty.
GB are willing to give you the full refund for the faulty unit.
Then they say if you delete the post referred to they will refund you for all units, including the good ones.

So if you do not delete you get only what you are entitled to….
If you do delete they will refund for all 11 effectively paying you $60 for doing it.

I wish my disagreements with sellers would end up like that.

Hey sb how about locking this and letting it sink, its done and dusted.

Cheers David

Nothing to see here folks, move along...

myhken
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pommie wrote:
Let me see if I have this right,
you bought 11 units, of which 1 is faulty.
GB are willing to give you the full refund for the faulty unit.
Then they say if you delete the post referred to they will refund you for all units, including the good ones.

So if you do not delete you get only what you are entitled to….
If you do delete they will refund for all 11 effectively paying you $60 for doing it.

I wish my disagreements with sellers would end up like that.

Hey sb how about locking this and letting it sink, its done and dusted.

Cheers David


But how do they or you or I know that the 10 remaining unit is safe to use? Whould you have taken the risk, selling them to customers, or giving them away to family and friends, and then you hear that their house burned down, because they charged it when they was out of the house or something?

So how can we be sure the other units is safe? I will not test one and one to find out, it was not a fun thing to experience, and what if the issue do not happen at once, but later on?

So my question is, how can GB, or any member here, or my self, be 100% sure that the 10 remaining units is 100% safe to use?

Kenneth Myhre

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As you are selling them on, and demanding a refund for them all, you should be testing them, or are you saying GB should refund you for untested units??

This is getting weary, I am out of here.

Cheers David

Nothing to see here folks, move along...

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You should get a refund for all the units as they are clearly unsafe. But you should now be doing it through PayPal. Otherwise you are just going round in circles.

Marc

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Gearbest.com have turned around, and they have really did their best the last days to make this right. They have also taken good action about other products that has been fake.
So they are now doing thing right. For this case, I got a full refund on my paypal account. On some other issues, I will take a store credit, and try to buy some other goods. I have to thank Karen and Gina on this forum, trying to make the best of the situation, and I admit that I may have overreacted a little with this thread. But after using over $1000 on one month, and starting to get bad items, and then fake items, and with some “bad” replies on the ticket system, it got to much for me.
In about a month, I hope I can rapport back that my business with Gearbest.com is really good, and that they are sending good products to a nice price.

Kenneth Myhre

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myhken wrote:
Gearbest.com have turned around, and they have really did their best the last days to make this right. They have also taken good action about other products that has been fake. So they are now doing thing right. For this case, I got a full refund on my paypal account. On some other issues, I will take a store credit, and try to buy some other goods. I have to thank Karen and Gina on this forum, trying to make the best of the situation, and I admit that I may have overreacted a little with this thread. But after using over $1000 on one month, and starting to get bad items, and then fake items, and with some “bad” replies on the ticket system, it got to much for me. In about a month, I hope I can rapport back that my business with Gearbest.com is really good, and that they are sending good products to a nice price.

Good result, glad it work out for you.

Marc

Eagles may soar, but weasels don't get sucked into jet engines!

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If not for this thread, do you think the issue would have been resolved?

Old-Lumens wrote:
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myhken
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DanielM wrote:
If not for this thread, do you think the issue would have been resolved?

Maye, but then with a paypal claim, for they did really not wanting me to get a refund if I did not delete the first thread (not this one).
And still, the thread was not for me to get a refund, but to show the members of BLF how they wanted to censor this forum and me. So the refund is a bonus, but was not my main goal.

Kenneth Myhre

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I had a similar thread going a few years ago about Nitecore. I only posted here for support from fellow members.

The problem was solved, and I just asked the admin to lock the thread.

Since then I have purchased around 10 Nitecore flashlights, I love their products, and held no hard feelings and just moved on.

I think the op is also after some support, until the anger goes away, and then he can move on also.

I am sure the op will still shop again at GearBest , just needs some time for the unfortunate incident to be in the past. Life is to short guys, lets enjoy our hobby.

Cheers.

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Money refunded. Happy customer.

Kenneth Myhre

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i see the ce mark on plenty of dangerous junk.also ul and ul component marks.all forged.even fake e numbers.
thats the number under the backwards ur.these are just a waste of ink as they mean nothing on this class of product.that will be the next opportunity to shave a fraction of a cent off the cost of such an item!
i have a junky charger a customer brought by for me to look at.it has all the usual ce,ul ,csa,and also a aga stamp!this is for gas fired items!
this thing has up to 240vac within 2mm of the 5v to the chip.and the fuse is a trace shaped like the symbol for a fuse.i told him the only repair i was willing to make on it was to pound it to dust with my 20lb hammer.
these days the only way to be safe with cheap stuff is to inspect it and know what you are looking at!

HKJ wrote:

johnnydoe wrote:
Yes, but we are talking about chinese manufacturers and dealers here. Some manufacturers make clones from clones just to make a buck. Can we really trust them to produce items in compliance with the CE standards? Speaking for myself, I wouldn’t blindly trust a CE mark. Especially not on pretty cheap items.

No, but the CE mark is just a fake CE mark. If they get the distance between the two letters correct or not has nothing to do with it.

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snakebite wrote:
i see the ce mark on plenty of dangerous junk.also ul and ul component marks.all forged.even fake e numbers. thats the number under the backwards ur.these are just a waste of ink as they mean nothing on this class of product.that will be the next opportunity to shave a fraction of a cent off the cost of such an item! i have a junky charger a customer brought by for me to look at.it has all the usual ce,ul ,csa,and also a aga stamp!this is for gas fired items! this thing has up to 240vac within 2mm of the 5v to the chip.and the fuse is a trace shaped like the symbol for a fuse.i told him the only repair i was willing to make on it was to pound it to dust with my 20lb hammer. these days the only way to be safe with cheap stuff is to inspect it and know what you are looking at!
HKJ wrote:

johnnydoe wrote:
Yes, but we are talking about chinese manufacturers and dealers here. Some manufacturers make clones from clones just to make a buck. Can we really trust them to produce items in compliance with the CE standards? Speaking for myself, I wouldn’t blindly trust a CE mark. Especially not on pretty cheap items.

No, but the CE mark is just a fake CE mark. If they get the distance between the two letters correct or not has nothing to do with it.

I think you are grossly over reacting. . .

A 5lb hammer would do. Wink

Eagles may soar, but weasels don't get sucked into jet engines!

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