I have been using Gearbest.com for about 30 orders within a 1 year period (mostly flashlights, electronics). So far, all items came through even though shipping time was not always acceptable. I can live with 2-3 weeks but about 3 items came in after 1 month.
Overall, I recommend Gearbest for flashlight related purchases. The only challenge would be that many items no longer offer free shipping.
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We are aware that we need to improve on some aspects.
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.
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That seems plausible, as I also got a few years of good service and response until a few months ago when support just stopped responding to my tickets and requests for updates. If they want to blacklist someone fine, but communicate it first, don’t just go dead silent. I stopped placing any orders with them at that point.
Thank you for taking the time to give us feedback.
We are aware that we need to improve on some aspects.
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.
Please let me know if you have any questions, we are always here to help.
Thank you for your understanding. GearBest.com
