So I’ve been buying a lot of stuff of GearBest lately. Haven’t had any problems with them so far, but now it seems that a lot of orders are not coming through.
This is my orders, sorted by date of shipping (no linefeed means same order):
* Jun 10: 1x knife
received
* Aug 05: 2x knives
NOT RECEIVED
* Sep 01: 4x Ass savers bike accessory
NOT RECEIVED
* Aug 27: Magic Blue UU E27 Bluetooth 4.0 Intelligent 16 Million RGB Bulb
NOT RECEIVED
* Aug 31: 1x knife
NOT RECEIVED
* Sep 08: 1x knife
NOT RECEIVED
* Sep 08: 4x miller 102
NOT RECEIVED
* Sep 21: 2x knives
NOT RECEIVED
* Sep 24: 2x knife (only shipment with sweden surface mail)
RECEIVED
* Sep 29: 1x knife
NOT RECEIVED
* Sep 24: 3x miller 102
NOT RECEIVED
These have all been shipped without tracking. I’ve never had any need to use tracking since starting this obsession in 2009.
I’ve opened a ticket asking for help but they are not answering my specific questions (like if there are any general shipping problems). They are not unfriendly and they DO offer a full refund, but only for the order the ticket was assigned to (the Aug05 one).
What should I do? Opening mass paypal disputes isn’t very appealing, is it? Have there been any known problems with major shipping delays in the last weeks?
Is there any active GearBest guy on BLF?