Ok maybe I'm overreacting here. They did give me a full refund. Well I should say they gave me 14 cents shy of a full refund since my order was $20.30 and they only credited back to my card $20.16. But what's 14 cents. Maybe I will decide later on to try and give them one more chance. Time will tell.
But I will stand by my first impression that I got from this company was not a good one.
Sorry for the inconvenience again, and the 14 cents may be due to the processing fee, thanks for your support and give us a chance to make improvement, if you want to order any product from our website, please contact me, and we will give you a gift card.
Ordered 2 sets of 2 x Trustfire Flame PROTECTED 18650.
Got: 1 set of UN-protected TF-Flames, in blister pack with QA-sticker and hologram
1 set of Protected BUT Fake Trustfire flames, in blister pack, wothout hologram and in plastic bag with DD-Logos AND QA-sticker :)
With these I got two working UF-flashlights, will measure later, batts and torches. Batteries might be good, who knows. Will dispute only for wrong ones + faulty charger.
However, got also 2 pcs of cheap 2-bay 18650 chargers.
One was "intact" but other had a part loose inside.
Got through their Live Chat, but all the sudden the person on the other side stopped answering. Now just contacted Summer, he is the guy\lady? who usually helps everybody out here!
Do you mean you got genuine protected cells i.e. what you had originally ordered? That's what I would call getting it right. I did the same, looking forward for what will be delivered...
Got a pair yesterday, protected, but look like fakes. Real is on the left, the new one I got is on the right.
Cycled them once and then ran a discharge test. Performance at 2A is terrible vs. the real thing (which are over a year old) or the Tenergy 2600's from the recent eBay deal.
Time to try Dino Direct CS. The UF-2100 I received in this order was also non-functional.
I'm pretty sure there isn't a girl in china named Ellen ..That cracked me up ..:)
I hate to hear anyone getting the screws put to them Tim817 send me your address and i'll send you some free barbe-que sauce ...and I likeflashlights PM me your paypal and I'l send you 14cents :P
Sorry for the batteries problem, we sincerely appologize to the members here. I have told our product center to check the items more carefully after we get from the suppliers. And we will ask our suppliers to confirm the cells. If there are any other members who got the wrong ones, please directly contact with our online customer service to ask them to give you a full refund, or you can contact with me to solve your problem.