Hi.
I tried to take out the pill to put some insulation,but because it was very difficult,as they had fix it with very strong force,I ended up destroying the led. :person_facepalming:
What should I do now?Any help please?
Raise a ticket with BG explaining what has happened & that you only tried to open the light because it is so dangerous as delivered that there is no way to safely use it without adding insulation yourself.
If you get nowhere with BG just raise a paypal dispute on the grounds that the light is not fit for purpose, dangerous & has been falsely advertised as the star, led wires & driver is not the same as in the advert.
+1000
And how can I raise such a ticket?
If I remember correctly, log in to your BG account, go to your orders, go to your Cometa order & you will find the option to raise a ticket 
I know that there are XPL Hi leds,in two versions,the V2,and the V3.Which of the two exists in the Cometa?
The bottom line is this light, as it was delivered to the customer; is potentially very dangerous.
It makes exactly zero difference if it was a group buy or not.
The specs that ‘Cyberscudo’ specified were ignored. That is fact. There is no excuse for that.
The ignoring of the specs is what has caused the majority of the problems with the COMETA. If you delete those problems what you have left is just pretty much normal. A few partially broken lights, a few DOA, and the normal unexpected things that pop up.
Profit margins are not an excuse, changes IF there were any in original specs are not an excuse, price point is not an excuse.
Nothing is an excuse for this light not being built to the final specs ‘Cyberscudo’ says were specified and agreed upon.
The seller/maker agreed upon the price, I assume no one twisted their arm.
IF, there was something added after the price was agreed upon it is the sellers/makers responsibility to adjust their price and make a new agreement; if they feel they need to. That should not be hard to understand.
There is really no placing blame here either, it is cut and dried.
If ‘Cyberscudo’ is telling the truth and personally I have NO DOUBT that he/she is about what was agreed upon for the final specs of the COMETA… then the final specs were not followed by the maker/seller.
As said above…. this is what has caused the majority of problems with this light.
This is in no way the customers fault.
It is the sellers responsibility to sell a safe product and this one is not safe as delivered.
Sure there are “fixes” that have been identified, and that is well and good. Many of us are able & willing to do those fixes as well as understand them.
But, there are many people who have no earthly idea how to do even the simple fixes; much less understand them. IF they even know about them.
That my friends is a BIG problem.
It is not saying anything bad about those people either. That is probably just not their thing, no big deal.
But this light, as shipped; can potentially be very dangerous for them.
And please don’t try to use the tired old argument that this is just a “cultural thing”.
That argument is just a “steaming pile of what the doggie dropped”.
This has everything to do with business models and integrity.
Hopefully the seller/maker will have the business model and the integrity to fix this fiasco.
The ball is in their court……………
This is my opinion. I could really care less if anyone disagrees. It is what it is.
Whatever it may, be you are entitled to your own opinion.
Thank you……………
I believe it is a V2 bin for output, the V3’s have been hard to source…
The one I replaced the emitter in, I used a V3 2B I had bought a while ago, I have not seen them in stock anywhere for a while…
Shit happens, it is how a business deals with this shit that defines what sort of company it is.
BG have behaved appallingly start to finish with this Cometa fiasco.
At the very least they should have contacted all buyers to warn them of the safety problems of this light & either offered to send out parts to “fix” these issues if the buyer was happy to do that or offer a refund/replacement of a “safe” light for those that wanted it.
BG are aware of all the issues as I know for a fact that they are following this thread.
If this light had been built/sold in another country then there would have been either what I have described above, a voluntary recall by the seller or the authorities would have got involved due to the safety issues (in the case of the UK Trading Standards) & forced a recall.
The scenario with this light is very similar to the exploding/combusting hoverboards that certainly in the UK resulted in a total recall & full refund for those that had bought them.
I fear that either someone will get seriously injured or a severe fire will be caused by this light.
Do not think that this is just a battery torch, Li-ions have an awful lot of energy in them & this light has the potential to be a pipe bomb.
If I order one from Kaidomain,which has XPL-HI V3 1A in stock, http://www.kaidomain.com/product/details.S024900 ,and find a good technician specialized in led lights,could he put it in place of the destroyed original led?
I am posting this again in the hopes that as many as possible may see it due to safety concerns with this light.
If you want to see what actually “can” happen when a light blows up, go back and look at post 1554.
It is but one illustration of what could “potentially” happen……………
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WARNING ……… PLEASE READ!!
I don’t know, or really even care; if anyone else feels this way or not…… but we are just beginning to see the tip of the iceberg with this situation concerning the COMETA.
This is a potentially VERY DANGEROUS situation………….
Just notice some of the posts that are beginning to come in from people who either are unaware of the problem, have not been keeping up with this thread, refuse to read the whole thing, do not really understand the “fixes” described, do the “fixes” incorrectly, or just happy go lucky think it does not apply to them because their light “works’.
Many do not have a clue that they are playing with a Potential BOMB…….
This BOMB could potentially hurt or kill them, as well as those around them; if it “goes off”.
This IS NOT an exaggeration, and I challenge anyone to say what I write is not true……
This IS a potentially VERY DANGEROUS situation concerning this light!!!
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Disclaimer: I DO NOT represent myself as an “expert”, either self proclaimed or otherwise.
But this is a potentially very dangerous situation!
And I defy anyone to openly disagree with what I have said.
If anyone takes me up on this, please list your rational.
~
Also, the problem lies with the sell/maker for ignoring agreed upon specs.
’Cyberescudo’ IS NOT at fault.
just a simple washer about 1 mm for safety reason
but my cometa isn’t as bright as my A6 or it just me?
On January 7th, itinifni (with the ‘fire hose’ avatar) wrote:
Be careful what you ask for. In hindsight, that’s where the ominous background music started to play and the DRAMA began.
I am not the right guy to work on a light, but I am concerned about this potential issue. Is there a video or something somewhere showing how to fix this safety issue?
I think I may go out and live a little myself………
I may make a test hit with my Top Fuel. But I’ll be sure the crew has it ready for the run.
I may go skydiving. But I’ll make sure no one replaced the chute lines with fishing line.
I may fly my old Piper over to Pensacola for lunch. But I’ll be darn sure to put the correct fuel in it first.
I may even use my COMETA tonight. But I know I have fixed or checked all the known existing flaws.
Can you honestly say the same before you power yours up. If you can, then by all means go right ahead.
If you can’t…… think about it long and hard. “Potentially” it could be the last thing you think about… ever.
The flaws this light has have nothing to do with pushing the limits. Limits can be and are always pushed in most any endeavor.
As I have said before, the majority of the flaws in this light are because of a deviation from specs by the seller/maker.
If all this was due to pushing the limits, it would be understandable. But all this is due to either a huge mistake by the seller/maker or a deliberate business choice to cut corners and make a bit more money on the deal they agreed to.
Either way, they need to make it right…………
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Disclaimer: I do not receive any free stuff from any company associated with anything to do with lights. The opinions I offer are strictly unbiased. I could care less if you disagree with them, form your own.
The fact is I really like this light. It is a crying shame it has turned & is turning into a giant fiasco simply because the seller/maker, for whatever reason; failed to follow specs agreed upon.
There is a video.
Where in Alabama are you located?
If you are close enough I’ll “fix” it for you if you want. Or show you how to yourself.
Put me down to zero.
Regards Xandre
I put this message in the OP, thanks unknown00101.
It sure should have been, but in hindsight you chose wrong maybe.
By your criteria above you could have had a lot of “fun” with the COMETA………. 
… … :person_facepalming: … … :innocent: