Playing the customer service game again. Ugh.
A point to ponder. While to us it might seem straightforward and simple, we may be overlooking something. How difficult can it be to get the threads right on a short tube, right? But the companies that make these lights quite likely make parts for multiple brands, maybe MILLIONS of parts a year! So perhaps our little diversion is a true PITA for them, halting major production lines to get our 100 little tubes made. And, well, oopsies happen when frantic business gets disrupted.
Just a thought.
don’t have a problem with that, at all. And I don’t have a problem getting a defective or wrong part, it happens. And I don’t have a problem with honesty, something like “we are sorry for the error, would u like a replacement or refund?” This is not what I received, either from Neal, or the Customer Service team. I got nothing but a runaround. Hope it’s different for others as the problem seems to be widespread.
there is a reason Amazon is what it is, they have the greatest customer service on the planet. Companies should buy their playbook.
edit: my 1 day escalated claim with Paypal was resolved in 1 day! Banggood agreed to the refund. Shame it has to come to this.
saypat, you’re still the guy who perpetually installs his cell backwards in his flashlight. For all time, forevermore blowing drivers…. 
Even good companies get poor reviews sometimes but just as not all companies are equal neither are all employees within a company. Saypat, it sounds like you’re dealing with a Homer here and you have my sympathy. Can you try getting the email address of a different CS contact from one of the more successful plaintiffs via pm?
That’s it Dale, beat on him while he’s down. This is obviously a case where he’s putting it together wrong… Not.
I would like to thank RemanG for sticking with this even though there’s not much he can do but reassure and point the way. Also everyone else for staying calm while this gets sorted. Given the success of the other tubes and the popularity of these short lights I’m pretty confident it will but it’s going to take time for all of the incorrect units to reach their destinations and be dealt with.
What I would like to see before ordering anew is pictures of the new tubes assembled in hosts and some assurance that the incorrect tubes are being taken out of the que.
you are pretty observant … it took me a while to figure this out. I thought u had mistaken me for another. Even after close to 4 years of this stuff I know very little. It’s a wonder I haven’t hurt myself. My place is a mess, flashlights and accessories everywhere. All the boxes and manuals all over the place. I know some of the lights I have are programmable, but which, and how?
one thing is good, the BLF X6 18350 tube is right, and it is on the X6 triple you (dale) made for me. Most excellent. Thank you once again sir!
Happy 2016
No wonder he fight back...his light isn't long enough 
Anybody own a thread gauge and know how to use it?
I’d sure like to know which threads on which lights are made to any known specification.
The idea of interchangeable parts seems to be missing something here.
Just seeing that cell go in with the button top at the rear, over and over and over, man! Killin me over here!
I’m talking about his Avatar of course.
The triple X6 with this shorty tube is just a school-girl-giggler for sure, can’t help yourself, it’s such a cute little light and the output is ridiculous, just gotta grin real big and belly laugh. All there is to it.
I received my A6 short tube recently and it was a rough fit and managed to kill my A6. Not sure how it did it but the light is dead now. My red S2+ tube arrived today though and that fit was perfect and my S2+ works like a charm with the same battery that I used on the A6. I’m not sure what to do next with my dead A6 and ill fitting short tube.
Try bypassing the tailcap (directly connect the battery negative terminal to the end of the body tube). If the flashlight works, then the problem is with the tailcap. I’d check the continuity of the tailcap first by connecting a lead to the spring and a lead to the inside edge of the tailcap (where the body marries up to the tailcap). If the switch fails the continuity check, then you’ll need to disassemble the tailcap and continue troubleshooting.
If the flashlight doesn’t work after bypassing the tailcap, then the problem has something to do with the head. That would be either the driver, the led, or the connections.
In any case, if you get to this point, I suggest you seek help here: BLF A6 FET+7135 Light Troubleshooting and Mod thread
Sigh. So after a month. My tube is here. And too wide. Does not thread on. Do I need to video this for a replacement?
Having mixed feelings about the A6 tube shipped by Banggood on Nov. 11 not showing up yet. Yesterday I told them that six other orders, shipped after the tube order, had arrived but the tube order was MIA.
Received a very GB-like “Go to the post office”, “Is this the correct address?” (SIX subsequent orders arrived!) “We could refund.”
Told them I really wanted the tube — but after reading the issues in this thread, maybe not. Fortunately the 18350 tube that came with my Astrolux (shipped Nov. 19, rec’d Dec 17) works fine.
UPDATE:
Just received the following from Banggood: “We could refund the payment to you so that you could replace it later yourself, is that ok?” No offer to reship. I agreed to the refund. So, where can one replace this tube later by oneself, other than at Banggood?
When you say killed do you mean it no longer works with the longer tube or just that it doesn’t work with the short tube?
With these bare tubes it’s not necessary for the tube to seat onto the brass rings to make contact so if it screws together it should work. If it doesn’t then something else went wrong. Cold solder joints on the driver or emitter. Insulation cut on emitter wires caused by scissoring of pill and mcpcb’s. Driver retainin ring loose or tight but not pressing down on driver. Same for switch retaining ring. Switch sits too far in and is partially pressed by the rubber button holding the switch open (trim the rubber post).
Finally received a favourable reply from the same CS after I replied to her bluntly that this issue is widespread at BLF and she should check with Neal first on this problem, else I would go direct to PayPal for a claim of defective product.
Decided for a refund of US$2.50 instead of a go around for a reship of another tube that may or may not fit into my BLF A6.
Yikes ! Waited a month for the bare tube and it won’t fit. Can’t even complete a ticket, BG’s site won’t accept the video file(shot with my phone).
Sigh…such hassle for a tube less than the cost of a cup of latte
If I re-order, is there a special item link I should use to get the one with the correct thread ? Thnx.
Well. I submitted a refund request and due to time of day got confirmation of refund within a couple hours. Outstanding. No video etc needed.
I’ll try reordering once I see people getting working tubes.
At this point, the only sure bet is this one: http://www.banggood.com/BLF-A6-Flashlight-18350-Body-Extension-Tube-p-1012718.html
… and remove the anodized finish yourself. “[link]”:removing anodising :~
if you are saying this is for the A6 light, you are mistaken. This is the one I ordered and doesn’t fit. Just trying to save another some time and pain. Hopefully someone will address the Forum if they can iron this out. For sure me and others are very interested in this tube.