Terry said that so many times, and he doesn’t even notice. The typos don’t help me take him seriously.
BTW, if any springs did not come from Haikelite, couldn’t he have ordered in bulk from Aliexpress so he could replace the springs since Haikelite didn’t respond apparently? Even in the 100s, steel springs are cheap.
Well, regardless of which party is more at fault, dragging customers into the middle of it is just not the way to go. I simply have NO respect for that (even if I were not to be directly affected). Both sides should work to resolve this particular disagreement, at least to the point of making the customers whole.
After receiving a personal email from Terry in which he repeated that no refunds will happen until Haikelite pays their bill for his service, I escalated the transaction to a claim through Paypal.
They said they’d review it and ask for any further documentation if needed. I sent them a link to this thread with posts #568 and #600 pointed out to allow them to see the sides of both Haikelite and Terry. Maybe that’ll help folks trying to file a claim in the future.
Hopefully this will be resolved soon. I’ve never had to file a claim through Paypal. Any idea when I should hear back?
It is usually pretty quick. They will ask Terry to prove he shipped the lights. When he can’t they will refund the money. I suspect his account will be suspended soon if it not already based on the volume of complaints coming in. They may start auto applying refunds to any claim then.
HOW DARE YOU SOBS QUESTION MY HONESTY!!! YES I HAVE LIED DOZENS OF TIMES AND BEEN CAUGHT BUT YOU WILL NOT CALL MY INTEGRITY INTO QUESTION YOU STUPID LITTLE WEB PEOPLE. NOW YOU EXCUSE ME I HAVE STEPHEN HAWKING ON THE OTHER LINE. HE NEEDS SOME ADVICE.
It’s a shame that Terry still thinks its ok to hold everyone’s payment for the SC26 GB for his problem with HL. Terry, I am sure you are reading all the posts. Is it possible for you to explain why SC26 GB money has anything to do with your problem with HL?
I am very confused. Is Terry leaving the Flashlights business or he just won the lottery that he just doesn’t give Fxxk?
I am very irritated with both HaikeLite and Terry like most everyone else. But now it is starting to sound like the same kind of insults that they are hurling at each other in here. Can we keep it to useful information for people that may still need to file a claim or that don’t know how to file.
My point is the refund should be automatically issued by Terry without everyone file a claim through PayPal. He is in Flashlights business, right? Is anyone going to buy from him after this chaos?
I just don’t think I or anyone else should go through all this BS to get money back.
Terry simply does not understand or chooses to ignore basic modern business practices. When I requested my refund he stated he did not have provide one because he got pre-approval from for the group buy from PayPal. This is just an outright lie of course.
On his website he stated all sales are final because South Carolina does not allow him to sell used goods. Another outright lie.
Of course we all know about his lies regarding having a sample and that the lights had been shipped.
He won’t automatically refund because he pockets all the money from customers who have forgotten about ordering.
Should not have too, but we may.
I sent him a PM to allow him to refund me without getting PayPal involved ( he did promise us PayPal would not need to be used if issues arise.)
Hopefully he will do what is right. But I can’t hold my breath too long on that
After reading post #698, and thinking a little harder on the many times in the past months that Terry said the SC26 shipped and we should expect it soon does seem very suspicious now. I can’t imagine that he wouldn’t know because he said he was in contact with HL on a daily basis so he could easily confirm it with them whether it shipped or not. I was wondering why he was doing all those fire sales that he repeatedly said was sold at or below the cost he bought them for and I felt genuine sympathy for him. However, if it’s true that he never even paid HL for any of flashlights he was selling, he can’t claim any service fees from HL for buying and swapping in the TA drivers. That cost was paid for by the customers and all profit goes to himself not HL. All the MT09R GB members like myself either paid TA to swap the driver or had the option to wait for HL to send them the revised TA driver and install it themselves (HL already contacted me to send me two drivers for free). However, if Terry provided FREE warranty service to swap in TA drivers for any MT09R GB members here, then he should be entitled to service fees from HL. However, I wasn’t even aware that warranty service was an option and haven’t heard of anyone receiving this warranty service from Terry.
Now if my above understanding is true, Terry haven’t paid a penny to HL but pocketed all of the money from selling HL’s goods, yet he is asking HL to pay him service fees for driver swaps that were for Terry’s sole benefit so he can sell them, and the price of the swap was already charged to the customers? Now what is even worst is that Terry is holding BLF member’s SC26 GB money, which is completely unrelated to the MT09R, to force HL to pay him even more money!! Wow just WOWWW!! :exclamation:
Terry, all along I have been supporting you and defending you throughout both groupbuys. Just yesterday I made a post here to defend you hinting that HL might be lying about you never paying them for the stock you sold. But now with all the evidence shown, I feel like I’ve been supporting a con man. Please come out and explain to us that we’re misinterpreting the facts so I don’t feel so terribly dumb.
If not, I will initiate a Paypal dispute for the SC26, which I never imagined I would be doing.
:exclamation: