hi,dear all,
I am a flashlight manufacture and seller in China. We have a net store on www.aliexpress.com. Just a month ago,we issued a new model flashlight, the 3 leds E2L flashlight with a 3 in one Lens.
One of BLFers want buy it not via the Aliexpress store, he payed me via Paypal,and I will ship the goods. We have told him that the shipment fees will be some increase if we do not make the deal via Aliexpress.com, because the Aliexpress provide a much cheaper shipment service. While he decide to place the order by Paypal and let me send the package to his address.
I send the package to Shenzhen where is near to Hongkong,on 17th,Feb. But the logistic agency tole me just now, they can not arrange the shipment……The reason is very hard to said here,and they also did not give me the detail reason for why the package cant be shipped. While the other 10 packages were all ok…the 10 packages are all the orders of Aliexpress.com ones.They told me they will return the package, and I have to find another Logistics to ship out the package.
Now I want to know some informations from dears. Why you like to place order via a directly payment Paypal, and why dislike the payment via Aliexpress. Some buyers said they dislike to use thire Credit Card. Is the Aliexpress.com must need a Credit Card to finish the payment? And what will be unhappy by paying via a Credit Card? As I know to pay via a Credit Card in China is not any bad infulence to the owner.And there will no other fees either.
So I am too puzzled about why dear buyers insist on placing order not via Aliexpress. And if I get the reasons, I would like to do some thing to help you ,including to apply and open an Ebay shop.
So dear, your conversion is welcome.
Have a good luck!
Shippment summary of Jaxman to you.
1st step ,we send packages from Hubei,a central China place to Shenzhen,where is a transfer centen of world trade.The distance is about 1000KM from Hubei to Shenzhen, and transportation is by highway,not air. This will needs at least 3 days.
2nd step,the Logtistics agency in Shenzhen will receive our package and send packages to worldwide. Most sellers are sending package by Post little regisitered package, from Shenzhen to you.
If the packages are belong to AE orders, then the operation of linking the 2 steps is very easy by internet. And if the package was lost,damaged or other failure to buyer, AE will give seller a insurance for the damage. AE has a fixed logistics service provider for the sellers.
While, if the packages are not belong AE orders,then we have to contact the logistics service provide—-Agency—-ourself. Surely,we can find a Agency for the No-AE orders, such as payment directly via Paypal,and then we send your package to the agency in Shenzhen. While,we must make more conversation about the shipping manual. Including but not limited to the Buyers informaitons,shipping way choice,fees charging,and so on.As you know,we are far from Shenzhen, we can not come into the agency;s work office to see what happened.If there is some thing happened,we can wait only. And if the package need to be send back us,it will wast 3days again.——just like the package of one BLF friends,he pay me via Paypal, and I send pakage to a Agency, but the agency told me he can not arrange shippment! Though he told me before I send package to him on Feb 23, but now he tell me he cant now! China is not a good market,there are too much naive things happen every day. How can I deal with the un-honest Agency?
But if I send the packages via AE system, then AE can keep on watch for the shipping. If there is any problem,AE will take its duty to deal with it—————-that will be faster,and more effective.
Becuase I am not in Shenzhen, if I am in Shenzhen,as Mr Mao, Also called Simon, who is the boss of CONVOY,I will also can deal well with this problem. I have to depend on the E-Commerce advantage of AE.
At least, now we are still in finding the proper way to deal with non-AE orders. I think I can find it. Only 3 days is needed more.Now I am trying,and espeically the battery shippment.