Kaidomain ordering?

Hi

Please send me your order number in PM.

Maybe there is some item not in stock cause the delayed of your package.

Sorry for any inconvenience cause to you.

Thank you

Ban

Sent my order number sent yesterday.

Hey there, the order said it was shipped, but where is the tracking info?

I am from 04.20.2022. I am waiting for my order from Kaidomain, it says that it has been processed, but not shipped yet.
I have sent many emails but no response, does anyone have recent experience with them?

Have you paid for shipping or does your order qualify for free shipping?

The last time this happened to me, I thought it included free shipping, but my order wasn’t expensive enough for the free shipping.

This is what KD states:

SHIPMENT INFORMATION

  • Orders amount with USD$15 or more, free shipping fee will apply.
  • Remarks: If the order is less than USD$15, low costs shipping fee is required.

My last two orders from Kaidomain took 1 1/2 weeks to ship even though I paid for the express upgrade. In both cases I got the impression it was probably a cheap item I threw in being out of stock and holding up the entire shipment, but it was impossible to get in touch with them until the order had shipped. Maybe you could PM BanL?

I didn’t communicate with them but I placed an order for a lot of small parts from them about the same time you placed your order. It just arrived in the US a few days ago. They’re a little slow to process orders and then send a shipping notice…and then actually getting moving takes some more time. It’s always been that way for me when I order from them. But everything has always arrived and they do a wonderful job with packing and making sure all items are there.

Is “White Russia”….Russia? If so, I wonder if they might have some logistical problems with shipping to you, given the current affairs. Or it’s possible that they are out of stock of something but expect to have it soon and are waiting for that.

Also, many areas in China are still on covid-19 lockdown, or come and go with it. I have four aliexpress orders on the way, three of which were shipped three weeks ago - one just arrived and the other two have been delayed repeatedly at the airports because of their situation right now. On parcel tracking information there are different “reasons” but ultimately it means that the planes are not flying as much and parcels are backlogged waiting to get a flight. That happened a lot in 2020 also but everything eventually made it through.

Order more than 15$ . With free shipping.
They don’t respond to emails. I am ready to wait, let them give information.
White Russia ≠ Russia, but nearby.

I think White Russia = Belarus.

I don't have a problem with the Belarusian people in general.

I'm not going to further comment on Belarus because what I want to say is somewhat politically controversial.

The last time I bought a battery from KD, it took a long time for my order to be shipped. They stuck it in a cheapo non-working flashlight in order to ship it along with the other items I ordered.

Maybe that’s why it’s taking so long for your order to ship Witallen?

Ah, Belarus! I had no idea about the translation…did a lot of reading this afternoon about Belarus and its history. So much history!

I don’t know if that might be a problem now, too…maybe so. I’m sure KD will take care of you however they can, and maybe Ban will reply to you here soon.

Not long ago I bought a little 10x loupe magnifier made by Belomo and read about their history and the huge company they have become. Nice piece of glass comparable to some from Japan but much lower cost, I like it!

Hi

Do you have the order number for me to take reference?

We get there is shipment problem to Belarus also.

If you place the order already, please pm me your order number.

Thank you

There is information?

A few months ago I created an account and placed an order.
I received the products, but they weren’t as described. So I have contacted customer service twice but have not received any replies in the past two months.
I read that other customers have also had problems with customer service.
But here on the forum it is possible to have an answer.
This kind of attitude is not correct towards customers.
I don’t like this way of doing business.
I am deeply disappointed.
I will no longer place orders on this site if the situation does not change.
I have written a review of this product, but I am waiting to publish it to see how things go to be very precise and punctual with the my readers.

Message BanL above.

Thank you for this advice.
I send a PM to him, but I have little hope: last access two weeks ago.

EDIT:
I can’t send the pm.

Did you try clicking on the blue “send PM” button under his avatar (on any of his posts)? I didn’t follow through with the message but when I clicked that button the To box/field populated with: “BanL [user]”

I have mine set for the simple editor, not advanced…not sure if that makes any difference. Or it’s possible since you’re newly registered to the forum that there are message restrictions for a little bit.

Hi

You can place your problem here if you are not able to PM me.

Thank you

Sorry about that, you probably just hit your PM limit for the day. Please try again soon.

Good morning sir,

Unfortunately I can’t send you a PM.

I bought a flashlight that on kaidomain site is described as IPX-6,
but there is no protection system and no one silicone o-ring to protect the passage hole of the power cable.
If I use this product in the rain, I definitely short-circuit the flashlight.
I contacted customer service to report the problem twice: once via email and once via the contact form on the site.
No response in two months.

Best regards
Argo