As some of you probably know, I offer a reflow service for the Maxtoch MCPCBs, 32mm Noctigon, and the 10mm Sinkpads. There are three options: reflow a bare LED, reflow an LED from another MCPCB (buyer keeps) and reflow an LED from another MCPCB (seller keeps). I offer a discount if I get to keep the MCPCB because a lot of people just want the LED and don't want the MCPCB.
The problem I am having is that almost every day someone checks out with the MCPCB (seller keeps) option without any MCPCBs or sometimes even any LEDs in the order. I don't know if they just don't read, don't understand, or if they think that they are just going to get a discount and that we'll just overlook it.
Here is what the text reads and what the dropdown option looks like:
Reflow Service
We will reflow any in-stock bare XP-G2, Nichia 219, or XP-L LED, or a mounted XP-G2 or XP-L LED from its original MCPCB onto this MCPCB.
If you purchase multiple LEDs, please indicate which you would like to be reflowed in your order checkout comments.
OPTIONS:
1. MCPCB (seller keeps): Reflow an LED from one MCPCB to another, and the Mountain Electronics keeps the MCPCB (buyer receives a $0.50 discount).
IF YOU CHOOSE THIS OPTION WITHOUT THE CORRECT NUMBER OF LEDs on MCPCBs in your order, your order will be canceled and refunded.
2. MCPCB (customer keeps): Reflow an LED from one MCPCB to another, and the buyer keeps the MCPCB (no cost).
3. Bare LED: Reflow a bare LED onto this MCPCB (no cost).
Please let me know your take on this. I wanted it to be a good option and for it to be automatic, but right now it has become a huge waste of time and I may have to discontinue it or go to a post-order refund system.
Lol, I think I may have done that today by mistake. When I first started looking for bare LEDs I didn’t see them but eventually found them but forgot to change the options on the 32mm Noctigon that I added to my cart. My bad… :bigsmile:
I’m guessing the checkout system doesn’t have an option to throw a warning if you try to checkout without one of the required items.
I guess the only option is to make this part huge, red and right on top:
” IF YOU CHOOSE THIS OPTION WITHOUT THE CORRECT NUMBER OF LEDs on MCPCBs in your order, your order will be canceled and refunded. ”
Richard, I think the easiest way would be listing only 1 item per bin/tint, and have a drop menu on that item to select mcpcb size or no mcpcb at all. This means way less item listings and less confusion, but the only downside to this is that to look how much stock it’s left one has to select the options one by one. As for the maxtoch mcpcb, the option for sellers keep could be eliminated, and the only way to reflow into special size mcpcb is to order it from the specific LED listing while the bare LED is in stock, or include in the checkout message as an special request if buying an LED+mcpcb.
I’ve seen that drop-down many times and even used it once or twice. I know you reflowed some 219c’s on a 32mm noctigon for me a couple of months ago and I’ve probably used it other times, too. It never even occurred to me that it could be used to cheat you out of 50 cents. Sucks that people are taking advantage of that. How about charging 50 cents for the reflow service, but offer a 50 cent discount for the “seller keeps” option, so basically make that one free? I, for one, would happily pay you 50 cents to reflow a noctigon when i need it.
I don’t see a magic formula. However (agreeing with another comment) I’d gladly pay for the reflow service if it would help. (In fact I’ll gladly pay for the service anyway.)
BTW, I just noticed the guppydrv firmware option for the C8 and M1 flashlights. That’s wonderful!
Yep, I checked my order and I was one of those that did it…today. It was probably my order that “sparked” the need for his post. However, it wasn’t intentional. I’ve been adding and removing things from my cart for the last couple of days in lieu of the SS/Cu set that’s arriving and 3 EE X6 hosts I have on hand. I couldn’t find a bare led I was looking for so I added leds with 16mm noctigons and chose the reflow option on a 32mm for a triple and chose the seller keeps option. I then decided to go with a different led but forgot to remove the 32mm from my cart and change the options. I did pm RMM immediately after I read his post stating that I’d paypal him the difference. It was an honest mistake. I just hate the fact that I’m that guy that added fuel to the fire.
Howdy Richard. You posted a couple of weeks ago that the M2 hosts would be back in stock soon. If it will be in the next week I’ll hold out from ordering from Fasttech. Any idea of when they will be back in? Thanks.
Hey Richard, maybe you could add a “starter bundle” as a permanent option in your store? Every time someone comes here asking about a first flashlight we have to provide a dozen links of different cells and chargers, etc. Maybe you could have two listings, one with a Convoy C8 and one with an S2, bundled with two protected cells and a decent charger (maybe MC2) all under one sku with one set price? That way we can send one or two links that simplify the process for them. There will always be some people that a different light will better suit their needs, but it seems like the majority are covered by a C8 or S2
Should be getting my Supfire M6 Modv2 in a few working days!
Thanks Richard, highly looking forward to it
It is always so difficult waiting for it to arrive…
I ended up with one from a trade here. One of the leds are dimmer than the others in moonlight mode. Got it like that, don't know why. I ended up putting R056 resistor's in it to back off on the direct drive that the level two offers. I thought it would fix the problem but it didn't. I really think it is because it is driven so hard the leds just will not last for long before they start to breakdown somewhat(IMO). The build quality of the M2 is so good, I've never seen anyone other than myself do such meticulously fantastic work. The attention to detail on these level 2 Supfire M6's are overly incredible. I'm probably due to buy another just because of that reason alone, 2 more maybe. Just can't say enough about them. I won't even go into how bright they are, completely over the top way past my expectations. But I would definitely put 3 R056 resistors in place of those 3 beautiful jumps that are now there due to the level 2 mod, thats just me though.
