Dear customers.
This is Jane Li from KeepPower Technology.
There are some words that KeepPower use wrong cells in their protected 14500 and 18500 li-ion battery recently,
regarding this issue, here is the official statements released by KeepPower.
If you need any help, please be free to contact me at jane@keeppower.com.cn
Wish all of you a Happy New Year!
Best Regards,
Jane Li
Not quite what I was hoping for. :~
Hello Paipai
Can you make sure my keepower 18650 3400 mA are correctly labeled? 100%?
I would prefer not to check.
Regards.
Trevi
100% ? I’m afraid only if you check yourself would you ever know. Keeppower has said only 14500 and 18500 are affected (that they know of at this time). So according to keeppower your 18650s should be fine. Of course keeppower only discovered these mislabeled 14500 and 18500 from customers who posted pictures. 14500 , 18500
Battery shrinkwrap $1.18 for 2 meters. Black, clear & other colors available. $0.84 for 1 meter. You could even reapply the keeppower label under new clear shrinkwrap. 18650 wrap will shrink down to fit 14500 but the result will be a little thicker then if you use the wrap meant for 14500.
Hello Trevi,
Yes, I am very sure the KeepPower 18650 3400mAh battery use a genuine Panasonic NCR18650B cell.
This problem only occurred in KeepPower protected 14500 and 18500 battery and will never happen again.
Best Regards,
Jane Li
Honestly this bothers me. Your blaiming the distributors / sellers for any of your mislabeled batteries sold to us. Can you know they weren’t sent to sellers who ordered sanyo? And even if the seller ordered DLG, your battery label told them they had sanyo. You shouldn’t suggest “deliberate action” on the sellers part.
How I’m seeing it is:
The distributor knew what they ordered, received a higher value item, and sold them as such without informing the manufacturer of the shipping error.
I’d think that if you’re running a business you would be keeping, at the very least, a rough inventory and be able to notice 100+ item error.
Also the poor English again offers some different interpretations as well. 
‘If we find the distributor sold Sanyo labeled DLG cells at Sanyo price deliberately’ is how I translated it. How they verify this is beyond me.
This was bound to happen when you have two version of the same product “for different customers” (meaning dumb enough to not notice the very small label difference ?) with almost invisible cosmetic difference, this is definitely a widely used scam technique punishable by law.
Make the difference between the two versions very clear if you want to be viewed as a high quality reliable battery company. Instead use two very different label (different color and name) to avoid confusion between different quality product… It would also help avoiding your workers making labelling mistakes…
Unknown00101, its very unlikely they could verify it & “deliberate action” shouldn’t be mentioned unless they do verify it.
Omega_17, have to agree. People have mentioned they had no idea there even was a version with a chinese cell. Presumed they were getting sanyo since HKJ tested the sanyo version.
Even the with new 840mAh labels the difference is too easy to miss. Change the labels. It should have never been so close in the first place!
I hope that the chinese worker didn’t lose his job just because he can’t read english.
What of your customers ?
Are we a part of the Keeppower family ?
As representatives for Keeppower have stated, actions are what you want to be judged upon.
Problem with that, is I see little to nil ownership for the actions that have already happened!
If you desire to fix the health of your baby, you need to take appropriate measures and now.
I’ve suggested a group buy through Illumination Supply (naturally only if they are interested in dealing with you still) as they have defended you.
Offer deals upon your entire range that have not been seen before.
Give those that have brought from you before a reason to buy and confirm this mistake has been corrected.
Give new customers reason to try your items and possibly become a future repeat customer.
Or just ignore all of this and watch your baby die due to not caring for it when it needed you to provide it special attention.
Choice is yours…
Yes,actions already taken.We will help all customers who have confussions about keeppower 14500/18500 they already have.
You are a nice guy and we live up to those kind customers like you.
The good news is that many dealers contact us and order both type 14500 to show their support,I sincerely appreciate for them.
In fact,new labels applied soon after we found the problem,so these products clearly differentiated product already in the market 2 month ago.
Most of the actions are behind the scenes.
What can the end users like myself notice beyond a minor label change that is realistically going to be easily misread when they’re labelled in the factory ?
There is no big change, nothing that installs confidence in your product again for end users and nothing to really encourage us to start buying your product.
I do have to admit, I appreciate you willing to face questions in this forum though, it is much better than ignoring the problem and us entirely.
Edited to correct chance to change - Keeppower, this is how you correct a mistake, openly and honestly 
So.. if we tell you the name of dealers that sold "accidentally mislabeled" cells.. how do we know that you wont just sacrifice and badmouth them to look better and hide your mistake?
http://www.ebay.com/itm/4pcs-KeepPower-14500-protected-14500-800mah-li-ion-battery-Sanyo-UR14500P-/141123099011?pt=LH_DefaultDomain_0&hash=item20db979983
.
Says “IC made in Japan”
Not how its being advertised though.
So accordingly to Keepower those are not Sanyo and the seller knows?
Those aren’t mislabeled tho. The seller is just ignoring the label (or using the wrong pics) and advertising them as sanyo.
I thought that their statement made sense until the very last part:
.
I found this statement interesting. It wouldn’t surprise me to learn that they are telling the truth, but threatening people who are saying negative things about your company usually has the opposite intended effect and just gives more attention to what people are saying, regardless of whether it’s true or false. They should have just stuck to the facts with their press release IMHO.
We know the seller - it's Bill, who is active here on BLF, too. Nickname: doingoutdoor.com