Sorry to hear about your bad experience. I have so far only good experiences with Ric - he might be busy, but he answers emails and PMs promptly.
I agree that you should have got the box & lanyard. Ric will either send you those or refund a small amount, I'm quite sure about that.
But "no logo" shouldn't really be an issue? Remember that Ric sells those same lights with any logo (if ordered with this logo printing service), so he might have had some no-logo lights in stock => faster delivery. It's the same light, from same factory, for sure. Even the "original" Skyray Kings (like the one I reviewed) were without logos. See the photo here:
My guess is most of the stock is gone or they are behind in making them. So you got one hot from factory with no logo or documentation. I’ve noticed these chinese dealers sometimes pull the “whatever” trick. They list an item for sale, then forget to put items in the original sale, whether it’s extra o-rings or AAA holders etc…If u really hassle them they just give u in-store discount. I know they’re out to make a quick buck and getting those extra items could be a pain but really makes you realize what their business senses are.
I have a couple orders and they had not shipped them yet and I forgot to change the address for one (gift for a friend) so I decided to contact them through the order page, firstname.lastname@example.org and the email above. I did not try email@example.com but the email above is for after sales services and I have received a reply from someone at CNQG.
I hope it does work out for you. If it does, would you be so kind as to ask him to PM me, “indenial,” on BLF? He’s never responded to me since my problem arose. I just gave up. Till then, he’s lost a great customer.
He can be a little slow i find.I think he has a day job also.He usually gets things sorted.Ric can be a little frustrating because of these trates,but hes honest ive found.Iam not making excuses for him.What i have read i cant see any reasonable excuse,its poor service…period.Im about to send a new order.I will hang back to see if thers some more problems and if you get a pleasant resolution,i hope you do.
I had a DOA Roche F22 from Ric.
I sent it back and got a working one. Shipping was covered by granting discount.
There were some phases getting the discount since CS probably did not have up-to-date info about giving me discount with code mentioned before.
Anyway, Everything ended well!
i had a problem with my srk, it worked but a light bump particularly on the butt end would turn it off, easily solved with the addition of 4 3/8x1/8 magnets to increase spring tension. if you have some magnets handy you might try that, could be poor contact issues.