I was away from the computer for a few hours after posting the information about the Special Sale on the NCR18650A – and was surprised by some of the posts in the thread.
I’m still having a little trouble trying to understand how confusion arose regarding the cell we put on sale.
We were simply hoping to make some BLF members happy with a great price on a great product.The last thing we wanted to do was to disappoint people.
That’s why the post said that the quantities and the timeframe are both limited.
The post also said “Panasonic NCR18650A.”
Nowhere did it say “protected” or “Keeppower Brand.”
It’s true that we stand apart from many suppliers and manufacturers that don’t want you to know what’s under the wrapper on their batteries – but we’re happy with - even proud of our “lineup”.
Perhaps our practice of being “transparent” about what are inside those Keeppower labels caused a little unfortunate confusion here.Perhaps it was just a little “wishful thinking” but if you happen to be one of the people who were confused, we would like you to know that we’re very sorry for the confusion.
As you’re aware, we stock Keeppower Brand Protected Batteries as well as unprotected batteries by Sanyo, Panasonic, DLG, KING, MNKE – and soon other very high quality Brands – even other categories of product.
To sum up, most BLF members know the market very well and are aware that $5.99 is a terrific price.
No, you didn’t say protected or non protected, and it looks like that omission left everyone confused.
We first inquired minutes after you posted and 9 hours before you responded, and I know that I googled the cell identification that you posted, and I couldn’t unravel if it was protected or not, and a number of long term members were just as confused as me it seems.
But you are correct, “Nowhere did it say “protected”“, so it was our mistake I suppose, I’m too new to argue the point.
If you know what a Panasonic NCR18650A cell is, you will not be confused. A cell is not a “protected battery,” it is what protected batteries are made from.
I understand your point but technically a battery is a grouping of cells, so a NCR18650A with a protection circuit is still just a cell. As for whether or not it is protected, now we know but there was no real way to tell. The omission of the word keeppower means nothing since they are all from keeppower. (Some have labels, some dont)
Thank you (real good price from a BLF member that - from what I’ve read in various forum posts - has only received the highest accolades for his products and service!)
No, not everyone:
No need for that as Kumabear has his price sheet here at ONLY BATTERY ORDERS for YOUR BLF US-BASED BATTERY SUPPLIER where it is clear that he sells - among the entire range of offerings - Keepower 3100 mAh cells (comprised of in part a Panasonic NCR18650A cell) as well as the Panasonic NCR18650A 3100 mAh/$5.99 sale cells.
Hey, no one’s going to dissuade you from pursuing a purchase from fastech or any another entity for that matter… ’tech has been using ePacket for their shipping and you get things real fast, especially living in the westernUS.
Not sure what the “LOL, ok” is about: your characterization of the prior misinferences in this thread was, after all, inaccurate.
Anyway, g’luck with your cells.
s. all protected cells are not created equal: after you query them, post the protection pcb manufacturer for that 3100 mAh Panny for the edification of the rest of us here, ok (I might just pick up a few if its Japanese)
I’m saddened by the controversy – and sorry as well.
The post for the Special Sale on the Panasonic NCR18650A was not written hastily.
That specific product had been a point of discussion on other threads – thereby contributing to the reasoning behind selecting it as the sale item.
I had no idea that confusion about the product would ensue – but it’s now patently clear that it did.Not only that, but at least a couple of “seasoned BLF members” were indeed among those that were not certain whether this was a Keeppower Brand (Protected) Cell or an unprotected Panasonic NCR cell.(I’ve found that fact to be very important.)
With that said, I would like to express my sincere regret for the confusion I caused.
From now on, we will be sure to use the words “unprotected” or “protected” to avoid any possible confusion.
By the way, we’ve sourced batteries from more than one company – not just Keeppower – and we’re in discussions to increase the number of sources.
Meanwhile, and from the bottom of my heart, I would like to apologize.
Bob - your original posting was clear as could be to me, no need to apologize in my mind. Already PM'ed you for an order of 4 earlier today. I support you 100%! This will be my third order and more to follow I'm sure... Thanks! Love your service and support.
Of course it’s ok to waste your time scouring the web for that which - were it not for your recent sorely obfuscative and innocently ignorant posts - you could have most easily read here on this forum.
Wouldn’t surprise me if these were posts from someone meant to derail Kuma Bear’s fledgling enterprise! I saw this happen before…
Just make sure to find out who manufactured that protection circuit on your new cells
geez, i can not believe that bob is getting ANY grief for trying to offer up a deal on high quality cells for an exellent price that you will receive in ~2-3 days. i am a noob of all noobs but after reading previous threads here knew exactly what he was talking about. personally i screwed up and ordered some 502bs for presents and somehow forgot to order cells for them. needless to say i have my order in for 4!
LOL, I’m amazed at how determined you are to to keep harping at me and in a personal tone, because of my post to the retailer regarding my business with him.
How about you step off a little bit and let the retailer handle his own business interaction and explanations with annoyed customers?
your allegations against KumaBear were of a personal tone, identical to that which you so brazenly charge against me… if I wanna’ step in it’s my perogative as well (quoting you “LOL, ok”)
I’m amazed you scoured the web… whatever - as you conclude - “(an) annoyed customer(s)”: only if you don’t buy from fastech
You have more than made any relevant points you could have made in regards to my posting to the retailer that was trying to sell me batteries and who I was interacting with, why not let the retailer control his own thread, and not have it hijacked by you, as you take on and insult his customers in some strange role?
Update on Special Sale for “unprotected” NCR18650A
The OP, Posts #12 and #21 say pretty much everything regarding this “little” controversy that we can say.
I’ve received a large number of supportive and welcome PMs regarding this issue.
Also, even veterans who had been confused by the wording (or might have been a little “peeved” and/or disappointed originally) have gone so far as to send new customers our way – thank you for that.
We would also like to thank those who publically “spoke up” in support.
Although we were surprised and disappointed that an attempt to do something nice for BLF members turned into a problem, we do take full responsibility and we’ve tried to explain and rectify things as best we can.
Nevertheless, after thinking about it – we thought of one more positive gesture we could make and we would like the BLF community at large to be aware of it:
Anyone who may have been confused and ordered prior to the clarification in Post #12 has already been given their choice of the “unprotected” Panasonic NCR18650A or the Keeppower Brand Protected Panasonic NCR18650A – at no additional cost.
Again, please accept my personal apology and I hope this “puts the issue to rest.”
