TK's Emisar D4 review

[niraya]

@MascaratumB

Hi niraya!
I ordered my D4 from Neal some time ago! I can’t remember exactly but it arrived in few weeks, I guess through Post NL and had no complications in customs! It passed there, of course, but I didn’t have to pay anything! And it also had batteries inside!!

Maybe your country is different and has tighter “laws”, of course, but maybe you can give it a try! Either from Hank or from Neal, as from MTN will be more expensive!

Whenever in the past I ordered anything that shipped from outside EU and had price marked on parcel above 22 Euro it was stopped by customs. I had to travel there, spend all day there, filling their forms and paying all kinds of duties and fees to greedy officers. :weary: Really a PITA. Inside EU buying or if items are below 22 Euro - all arrive free directly at my door. :innocent:

[FlashIight]

@Coscar

FYI After 2 months, I finally got a response from Neal’s camp(not Neal) about my defective D1s. The light’s clicks were completely unpredictable and even after thinking it was off, it actually came on(in turbo) the other night while I was sleeping so the only way I can be sure it is off is to remove the batteries. I had already supplied all the details about the light’s unpredictable behavior over 3 weeks ago but their email was simply the stamped response “can you send a video” …… Are these people really that dumb or do they just enjoy jerking our chains.

I opened a dispute with Neal as well, and it seems to have gotten his attention, as he told me that my orders had been shipped today.
However… I had made two separate orders, each to be sent to separate addresses in different locations. He only gave me one tracking number for all of the items, implying that both of my orders had been merged. I do not know which of the two addresses the items will arrive at.

[VrestoTaylor]

question.why you order from.Neal?whats better…price,fast shipping.or what?

[FlashIight]

@vresto

question.why you order from.Neal?whats better…price,fast shipping.or what?

Mtn was/is out of stock and charges about $10-15 for shipping to Canada.
I recall reading somewhere on intl-outdoor that orders from Canada may take 10-12 weeks to arrive as a result of their shipping method… I don’t see it anymore, but that’s what made me opt for Neal’s store (in addition to the slightly lower prices and the fact that he will ship a VTC6 in the light for only $5.50, whereas they’re about $15-20 locally).

When I ordered my D1S, Neal used ePacket shipping and I received the light in just over one week.

Under normal circumstances, I doubt there’d be so many issues. He was/is busy with his honeymoon, holidays, and the GT. In my opinion, he should at least include a disclaimer on his website stating that orders may be delayed indefinitely while he is preoccupied.

[WalkIntoTheLight]

@FlashIight

Under normal circumstances, I doubt there’d be so many issues. He was/is busy with his honeymoon, holidays, and the GT. In my opinion, he should at least include a disclaimer on his website stating that orders may be delayed indefinitely while he is preoccupied.

Yes, I think that’s all that’s needed. One of the things that infuriates me about customer-service is “no response”. I don’t need a response right away, but if I hear nothing back in 2 days or more, it bugs me. Even a standard form response saying they’ve got my email and will respond in a few days, is fine. No response is not okay.

[Charga]

This is all a bit off topic but it’s really ridiculous that you have to open a PayPal dispute with Neal to get some info on one’s order!! :person_facepalming:

I will give him at least this week and then he had 1,5 month to answer my lousy simple question if my light was shipped - than I let PayPal get over! :weary:

Honeymoon etc. is all ok and fine but THIS is not the right way to “handle” his costumers. I will never buy from him.

[ToyKeeper]

I don’t know the details, aside from Neal being busy with the GT and marriage and holidays. Maybe he has been successful enough that it’s time to hire a helper.

[heatwaves]

@heatwaves

I’m starting to have a similar experience with Neal. I purchased a D4 from Mtn a while back with no issues. But due to the aforementioned stock issues and also wanting to go with Neal for the wonderful job he’s done with the GT, I decided to pull the trigger. Twelve days ago I ordered another D4, D1, D1S, and a Tini. No communication other than the initial order acknowledgment. I’m not overly concerned at this point because business is done a bit differently over there and communication is typically lacking. However, after reading the post about receiving a wrong/defective order and then hearing no response after two months, that’s certainly disconcerting.

I decided to message Neal yesterday via his Facebook group. He responded right away with a tracking number. Breathed a bit of a a sigh of relief, but I placed three separate orders, so hopefully he just combined all of them together. As Toykeeper said, I think he’s just insanely overwhelmed at the moment with GTs, getting back from his honeymoon, and having a ton of regular orders. All that being said, he really should address people’s complaints with defective merchandise much sooner. I don’t mind being patient with orders, but I’d be really upset if something was broken and I wasn’t receiving a timely response.

[Coscar]

@WalkIntoTheLight

@FlashIight

Under normal circumstances, I doubt there’d be so many issues. He was/is busy with his honeymoon, holidays, and the GT. In my opinion, he should at least include a disclaimer on his website stating that orders may be delayed indefinitely while he is preoccupied.

Yes, I think that’s all that’s needed. One of the things that infuriates me about customer-service is “no response”. I don’t need a response right away, but if I hear nothing back in 2 days or more, it bugs me. Even a standard form response saying they’ve got my email and will respond in a few days, is fine. No response is not okay.

I agree…… a short explanation would go a long way unless of course it is the all too familiar “please send a video” . When you get that response you can expect a long game of email tag with someone that either doesnt bother to read your detailed explanation of the problem or doesnt understand your language. I think it is their way of trying to wear you down until you decide to give up. Its obvious that making the sale is more important to them than providing post-sales support

[moderator007]

Got my tracking number today after emailing hank yesterday :+1:
He had sent me a shipped notification with no tracking number.

[Majoroverkill]

Day 28 and still counting

[FlashIight]

@Majoroverkill

Day 28 and still counting

If you haven’t yet heard from Neal, I don’t think your light has shipped. You should contact him via Facebook or open a PayPal claim to remind him! Some users have been waiting since November without any luck, so I think it’s better to do this sooner than later.

[gungoat]

day 42 and still waiting!

[Dirt]

I ordered my nichia d4 from int outdoor. Don’t recall waiting too long for it, but I am pretty patient and relaxed. Can’t get in the Amazon prime mentality when it comes to this hobby.
Love the light, Q8 and this are my faves.

[WalkIntoTheLight]

@ToyKeeper

I don’t know the details, aside from Neal being busy with the GT and marriage and holidays. Maybe he has been successful enough that it’s time to hire a helper.

I agree. If he can hire someone to deal with his wife, that would free up a lot more time for him to handle his business.

[wle]

weird question but what kind of switch is that?

i ask because i had a manker U11 with a similar looking switch it failed because the rubber cap came off.

from the top, the whole assembly was :

rubber cap [external],

pressing on mylar dome, containing

steel snap-dome, shorting

2 contact points on switch body, soldered to ckt board

when the rubber cap came off, i could not get it back on

it would not go back inside the hole,

i could not get the driver out to put it back from the inside,

and i could not glue it on, due to slippery and flexy silicone rubber material

i tried to keep using the light, by ignoring the missing rubber cap, and pressing on the mylar dome,

but that came off too in about a week and the little steel thing was lost, now the light is useless

does this light have the same arrangement? wle

[Flashy_Mike]

Image shamelessly stolen here:

Emisar D4 Mods

That’s OK mate, sometimes I’m not the best at showing or explaining things unless asked. For the switch I used a very thin flat head screwdriver to slip under the bezel and twisted to raise it a bit then pryed until it popped off, being careful not to press on the switch when prying, don’t want to damage that. For the recessed switch it is just the stock switch in there but to replace the rubber I cut three pieces of GITD tape to size, punched two in the centre with a 7mm punch to make doughn…

[wle]

thanks

any clue how the rubber thing stays in the hole?
(i assume it is bigger than the hole, but is it also glued in?)

what keeps the little dome thing attached to the lower part?

if the rubber thing comes out, can you take the light apart and put it back from the back side?

wle

[Tinker]

Guys, how should this Emisar D4 compare in practice with the Eye of Sekhmet lamp, with its 260,000 candela actual output, reviewed at Eye of Sekhmet Flashlight Review. An Unusual USA Made Monster Thrower. - YouTube ?

There are ambiguities in the lumen rating and so I wanted to understand how you appreciate what the difference would be. I have the Emisar D4 already so would like to understand how the Eye of Sekhmet should compare. (And the EoS is way costlier.)

[wle]

candelas are ‘brightness’
lumens are ‘total light’

same lumens in half the angle/area is twice the candelas
so it is a function of throwiness(lower candelas) vs throwiness(higher candelas)

wle