How did we do? (FastTech.com)

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That Ninja Guy
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Vectrex wrote:The behavior is

Vectrex wrote:

The behavior is standard, the wording of that message not so much…. reminds me a bit of the Sopranos.  ….. or else….


My thoughts exactly. I know this happens often(Benchmade I know for sure does it), but a threatening letter is not the way to go about it…

OscarM
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fasttech wrote:Just got an

fasttech wrote:
Just got an interesting message from Nitecore:

Quote:
hi, this is dorri lu from nitecore, your nitecore prices are breaking MAP by a significant amount, i truly hope you can restore the EA4 price back to MAP $74.95, or we’ll have to do sth strong. I hope you can undersatnd and fix it NOW.
Thank you.

Despite our love to bring great deals to everyone, we’re not in the business to fight with manufacturers, especially one that makes relatively decent lights. But you just can’t help but wonder what she means by “we’ll have to do sth strong.” Shock

The EA4 is listed for $69.95 on Amazon so unfortunately we have to (reverse) price match it now Sad .

i’ve seen other online stores that advertise the MAP on the website, but if you put the item in your shopping cart it shows a lower price. they do this to not violate the MAP policy, but still keep good prices. maybe you could do something like that as well, add to the description “add to cart to see actual price”? or maybe just have a coupon for that flashlight?

i made my second order half an hour ago, some arduino-related things, and a 8*amc nanjg driver for (probably) the wallbuys u2 c8 that has the awful next-mode-memory.

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OscarM wrote:i’ve seen other

OscarM wrote:
i’ve seen other online stores that advertise the MAP on the website, but if you put the item in your shopping cart it shows a lower price.

Thank you for the suggestion. The FastTech site does have a provision for this functionality.

Has anyone seen any distributors of Nitecore or other brand name Chinese flashlights doing this? If it turns out to be an industrial practice (for Chinese brand flashlights) then we’ll give this a go right away. Otherwise, we’re pretty sure Nitecore means they don’t want the lights sold below MAP and we’ll likely stir them up even more over this matter — the message we shared above isn’t the only we received before price was adjusted.

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f42
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fasttech wrote:relic38

fasttech wrote:
relic38 wrote:
extra bag inside the zip-lock bag

This is bizarre. We did implement better packaging for the reflectors (along with glass lens) but there shouldn’t be two types of packaging mixed in one single shipment. Sorry about that! I will personally check and make sure everything on the shelf is properly packed now.

Just got an interesting message from Nitecore:

Quote:
hi, this is dorri lu from nitecore, your nitecore prices are breaking MAP by a significant amount, i truly hope you can restore the EA4 price back to MAP $74.95, or we’ll have to do sth strong. I hope you can undersatnd and fix it NOW.
Thank you.

Despite our love to bring great deals to everyone, we’re not in the business to fight with manufacturers, especially one that makes relatively decent lights. But you just can’t help but wonder what she means by “we’ll have to do sth strong.” Shock

The EA4 is listed for $69.95 on Amazon so unfortunately we have to (reverse) price match it now Sad .

After seeing this I started to hate this nitecore brand and I will stay away from them.

Who do they think they are ?

Very threatening words! And humiliating!

If I was fasttech I would remove all nitecores from sale.

Can somebody – another company – make a similar, better or clone of this ea4? I will be the first to order!

By the way who are you fasttech ?

Are you guys really from earth? lol

Really thanks for amazing prices and first class customer service!

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Pulsar
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A lot of sites do that with

A lot of sites do that with all sorts of stuff. And I haven’t seen a site at $74.99 either

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Pulsar wrote:A lot of sites

Pulsar wrote:
A lot of sites do that with all sorts of stuff. And I haven’t seen a site at $74.99 either

We agree. Amazon does it very often as well, but we’re interested in sites carrying Chinese brand name lights. We ask because from their messages we’re pretty sure Nitecore means actual sale price.

We should add that we weren’t made aware of, or agree to bind to any MAP in the first place. Nitecore has a large distribution network in China. You can only take our words on this but their guys didn’t pass that information on, and now they get upset over this.

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relic38
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fasttech wrote:OscarM

fasttech wrote:
OscarM wrote:
i’ve seen other online stores that advertise the MAP on the website, but if you put the item in your shopping cart it shows a lower price.

Thank you for the suggestion. The FastTech site does have a provision for this functionality.

Has anyone seen any distributors of Nitecore or other brand name Chinese flashlights doing this? If it turns out to be an industrial practice (for Chinese brand flashlights) then we’ll give this a go right away. Otherwise, we’re pretty sure Nitecore means they don’t want the lights sold below MAP and we’ll likely stir them up even more over this matter — the message we shared above isn’t the only we received before price was adjusted.

I’m thinking a simple way is a coupon code on products you’d like to ‘adjust’ the price on. You can still advertise the ‘happy price’ for manufacturers, but peeps in the know get the price you want to sell at. Call it a sale if you have to.
The in-cart adjustment would work too, it’s just a lot more obvious and may still be frowned upon.

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There is MAP and Unilateral.

There is MAP and Unilateral.  MAP is the minimum advertised price, and unilateral is the price that it cannot be sold below (even with discounts).  But these days each manufacturer/vendor seems to want you to implement these in different ways.  Some you can advertise on the listings page at MAP with a strike through to indicate it's lower when added to your cart.  Some you can't indicate the lower price at all, it just magically appears in the cart.  Some you can't even show the price until "final checkout".  Amazon got around this by requiring a log-in to see the final price, instead of actually going through the whole checkout process.

As someone who works for a retailer, it's very confusing and frustrating to always abide by all of these rules.  I'm sure it's much more lax with Chinese companies though.

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Another way around this

Another way around this “Price Fixing” (Because that is what it is) is to offer an instant coupon for $X amount off of Another/Different item when bought with the first Map item.
Or a coupon good for next purchase, or so much off on the batteries, or free batteries, the options are endless.
This way they get to have their precious Map price be honored.

Bose is one of the worst for this price fixing practice.
Thanks for all you do FastTech!

Later,
Keith

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you see that all the time at

you see that all the time at the big box stores

buy the ps3 here and get a $40 gift card

buy an xbox here and get two games free

sign your soul over to the devil and spend 99 cents on an iphone

tatasal
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On some online dealers,

On some online dealers, prices can be transacted through emails. Even with the usual BLF/CPF discount, most items can be had at a still lower price. I have done this a couple of times.

relic38
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Product request

How about a Trustfire X6 or even a clone of the X6 ?

I’ve been itching to pick up one of these for a while… Smile

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Promo codes for brands are

Promo codes for brands are used by other merchants. I received a promo code for all Fenix lights that gave me 20% off the advertised price when entered at checkout. That merchant uses it for other brands off and on and it is still in business….

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fasttech
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Thanks again everyone

Thank you everyone for your inputs.

Well other sites are still selling these at around $55. This includes even eBay. We decided that if they can’t make everyone comply we have no choice but to ignore their request.

Once again the lights are available for order now in both cool white and neutral white flavors.

Jasmine

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Thanks Jasmine. I hope you

Thanks Jasmine. I hope you all don’t get in trouble. I’ve had great success with fasttech on my orders Smile

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I have to say here, I have

I have to say here, I have made about 4-5 good sized purchases from them in the past month and a half.

A couple of the orders contained very minor issues. One package was missing some $2 magnets, one package came with a broken $3 red dot laser, and one came with a cheap flashlight that had a dirty reflector.

Fasttech handled EVERY issue with absolutely FANTASTIC service and I am very thankful for that.

I must say, if I need something, I’ll be ordering from Fasttech, and if they don’t have it, i’ll wait for them to get it lol.

Best shopping experience ever!

tatasal
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I just finished testing the

I just finished testing the six Panasonic NCR18650A 3100mAh button-top, protected cells I recently received fast from FastTech.
Firstly I charged them in my Pila IBC and all came out at 4.19V each. Next I have my hobby charger discharge capacity tested each one of them and here are the results:

3069 mAh (re-tested after I manually terminated the discharge mode due to some errands, 2914mAh)
3030
3036
3031
3064
3054

Excellent consistency and quality control by Panasonic.

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fasttech wrote:Thank you

fasttech wrote:
Thank you everyone for your inputs.

Well other sites are still selling these at around $55. This includes even eBay. We decided that if they can’t make everyone comply we have no choice but to ignore their request.

I’m really glad you’re going this way on this issue. I don’t understand what NiteCore has to gain as I can only see the price you charge affecting your margin and not theirs. OK, they want to be a premium brand but I’d like to see them enforce this MAP in Europe as it’s outright price fixing and likely to attract the attention of the bureaucrats.

Still a bit premium for me even despite your great price. Maybe your friends at Convoy could take some ‘design inspiration’ from your recent dealings with NiteCore and show them how it can be done?

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ChimpOnABike wrote: Still a

ChimpOnABike wrote:

Still a bit premium for me even despite your great price. Maybe your friends at Convoy could take some ‘design inspiration’ from your recent dealings with NiteCore and show them how it can be done?

+1

Just have to say. From a scale from 1 to awesome. Fasttech is awesome! Wink

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Hey fast tech. I just wanted

Hey fast tech. I just wanted to suggest you carry 936 or 937 soldering stations. Big smile Real or knock off cause they both seem good and are hard to find at decent prices

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I dont know if Fasttech reads

I dont know if Fasttech reads this forum now or not, but Ill share my experience from other thread here:

Item ordered 03.01.13, paid for registered shipping, shipped from Fasttech 04.01.13, then it spent 9(!!!) days at HK post office before it was sent out on 13.01.13 and arrived at destination country during afternoon of 15th January, it spent 9(!!!) days in HK post office, it took ONLY 2 days for it to be delivered to my country, then it took 5(!!!) days(two holidays in between) for my local customs to process it and it was sent to post office and I picked it up on 6th day of this item being in my country, the first day it was at the post office!
So, yeah, I know how local post office processes packages, I knew that it might spend up to 5(!!!) days for local customs to process it, however Im really disappointed that it took 9(!!!) days for item to actually leave HK’s post office!

Not satisfied this time since I paid for registered, sorry…

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Got my Trustfire flames 3000

Got my Trustfire flames 3000 today, took over a month(snail mail) so it came with the battery box without the additional wrap. I now know what you mean, mine is cracked a bit too. But it doesn’t care me because I can still use it(will glue it) and the whole deal was so cheap(8$)

I haven’t tested them yet , but what I can say that they look awesome!
This holographic lightning with red and golden, very cool. Look much better than the old 2400. Wanted ever some of these for my collection, but was scared of all the fakes.

@veer: chill. They say 10 – 14 business days for registered shipping, so just as advertised.

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Eight hour turn-around!

Wow! I placed an order late last night (way too late, actually Tired ) and I just got an email stating it is shipped! About eight hours from ordered to shipped. If the shipping goes smooth, this may break my current FT record of nine days ordered to received.
Great job Fasttech!

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Any UK members who have

Any UK members who have purchased from Fasttech??

Can you let me know if the goods came in under the radar, or did you have to cough up?

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Werner wrote:Got my Trustfire

Werner wrote:
Got my Trustfire flames 3000 today, took over a month(snail mail) so it came with the battery box without the additional wrap. I now know what you mean, mine is cracked a bit too. But it doesn’t care me because I can still use it(will glue it) and the whole deal was so cheap(8$)

I haven’t tested them yet , but what I can say that they look awesome!
This holographic lightning with red and golden, very cool. Look much better than the old 2400. Wanted ever some of these for my collection, but was scared of all the fakes.

@veer: chill. They say 10 – 14 business days for registered shipping, so just as advertised.


Man, now even Im thinking about ordering some cheapies to use in mobile power packs Laughing out loud!

And yes, I had pretty high expectations seeing others in EU receiving their lights within two weeks Laughing out loud!
Either way Im gonna order some more from them and then see how it goes, my next orders will most likely have free registered shipping, so no loss/disappointment there.

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vēer wrote:took 9(!!!) days

vēer wrote:
took 9(!!!) days for item to actually leave HK’s post office

Which country are you in?

This typically happens when there is no plane going from Hong Kong to your country. This happens during holiday seasons when planes get full (definitely not the reason here), and when the package just missed a weekly plane ride to the destination country. This could also happen due to mishandling by Hong Kong Post but the chance of this is quite small.

Let us know, send us a PM, and/or ticket and we’ll check with Hong Kong Post for the exact reason. Thank you.

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fasttech
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Nitecore and CNY schedule

Just so everyone knows, that wasn’t the only message we’ve got from Nitecore. After the reverse price match we did, they are still sending us messages telling how upset they are by us sharing that message here.

We want to clarify that the message was copied in its entirety, and its main purpose was to explain the reason behind the price hike. This exact copy has got their nerve — we’re now getting gender offending words in recent e-mails Exclamation Mark . Good grief.

I’m not going to quote, forward, or paraphrase any of those jaw dropping contents for now because a) we have never intended to provoke them (or anyone at all, for that matter) and b) apart from a laugh it’s probably not going to be constructive for anyone. We know they make cool lights and have even established their own testing standards. We really thought they’re cool and thus had respect for them.

Going forward, the Chinese New Year is closing in. Here is our official shipping schedule:
http://www.fasttech.com/forums/order-support/t/1000334/2013-chinese-new-…

Basically, all orders placed before Feb 5, 2013 are going to be shipped normally. Orders placed after that will be shipped on or soon after Feb 17, 2013.

Jasmine

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I thought I just inform, that

I thought I just inform, that my headlamp is here after 6 days in transit to Finland.
(4 working days…). Party

Correction:
it was different order, different tracking but still under 2 weeks Party

vēer
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fasttech wrote:vēer

fasttech wrote:
vēer wrote:
took 9(!!!) days for item to actually leave HK’s post office

Which country are you in?

This typically happens when there is no plane going from Hong Kong to your country. This happens during holiday seasons when planes get full (definitely not the reason here), and when the package just missed a weekly plane ride to the destination country. This could also happen due to mishandling by Hong Kong Post but the chance of this is quite small.

Let us know, send us a PM, and/or ticket and we’ll check with Hong Kong Post for the exact reason. Thank you.


PM sent, thanks Wink!
I dont wanna believe that for one whole week there were no planes/routes to my destination country from HK post Laughing out loud!
On the other hand items I ordered were dummy batteries, perhaps that was the reason for delay, perhaps they didnt know that these were not real batteries and thought that these might be lithium ones?

Either way, items arrived intact and are working fine:
https://www.fasttech.com/products/1171400
https://www.fasttech.com/products/1138000
Well worth the money Wink!

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fasttech wrote:Basically, all

fasttech wrote:
Basically, all orders placed before Feb 5, 2013 are going to be shipped normally. Orders placed after that will be shipped on or soon after Feb 17, 2013.

Jasmine

Good luck with this. Even large retailer like DX went totally swamped last year… it was horrible. Took 3-4 months to get shipments back to normal. I can’t imagine how busy they were after the holidays Smile

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