so I got a 40 dollar refund from my order, and never received my bags, straps or caps? and I can’t figure out who to talk to about it….help?
Try explaining what your talking about. What did you order, what was cancelled and why. We need info.
The first thing you should do is PM Neal and ask for details.
Btw, bags and stuff can take 2 to 4 weeks since it’s sent through regular post.
Hello and salutations snarky cool guy!
What more is needed? I got a refund in a random amount, I have no what was cancelled or why, the amount does not equal any particular item or set of items, and I never received the specific items mentioned.
I thought about getting a lux meter, guess I’ll do it since I’m definitely into this kind of stuff haha. I know they are cheap, just a shame about the shipping.
I know the distances are not something to go by in terms of useful light. However, relative to eachother the GT should still have roughly double the range, as it has a cd rating that is almost four times as high as the TK75.
Correct me if I’m wrong:
TK75: 340.000cd
340.000/0,25 = 1.360.000
√1.360.000 = 1166 meters of throw
Maybe if anyone from the Netherlands (in the east) feels like it I could compare with another GT, but for now I guess I will get a lux meter and share my findings later.
I’m still looking forward to the release of the XHP70 light engine/kit. Will definitely get that one when it’s available.
Thank you for your replies Jason, you’ve been a big help for everyone here.
I have a lux meter and a GT and from the (south) east. So maybe i can help.
—
Olight: M3XS-UT, S Mini CU, R50 Pro LE, M2R, I3T Cu, S30R III, Marauder X6, X7R, X9R - BLF: Q8, A6, GT, GT mini - Emisar: D1s, D4Ti - Reylight: Tripple Dawn, Ti Lan
Location: (469219) 2016 HO3 // I get way more privmsgs than I can respond to, so please ask in a public thread if possible, for a faster answer.
Alamo wrote:
JasonWW wrote:
Alamo wrote:
… who to talk to about it….help?
… We need info…
Hello and salutations snarky cool guy!
I think you’ve found the person you’re looking for. JasonWW is the main public contact for the BLF GT project lately, doing most of the public support and trying to get issues resolved. If his message sounded strange for a forum member, it’s probably because he’s involved in the project and trying to help.
I think you’ve found the person you’re looking for. JasonWW is the main public contact for the BLF GT project lately, doing most of the public support and trying to get issues resolved. If his message sounded strange for a forum member, it’s probably because he’s involved in the project and trying to help.
Not even a BLF-GT could bridge the long dark stretch between “strange” and rude you’re selling.
Location: (469219) 2016 HO3 // I get way more privmsgs than I can respond to, so please ask in a public thread if possible, for a faster answer.
Alamo wrote:
Not even a BLF-GT could bridge the long dark stretch between “strange” and rude you’re selling.
I must have missed something… maybe a deleted post? Whatever it was, it doesn’t appear to be here any more.
In any case, it sounds like JasonWW and/or Neal are probably trying to resolve things in private. Hopefully they can figure out what happened with your order.
so I got a 40 dollar refund from my order, and never received my bags, straps or caps? and I can’t figure out who to talk to about it….help?
If the refund was $40.50 then that is most likely a refund for the cells, some places can not have the cells shipped so they were forced to send refunds.
You can contact “Neal” on here for more details, he is the one that sent the refund and will know why it was sent.
It was in fact 40.50 Is that one set of batteries after TT&L?
Yep, for 1 set of 8. I ordered them on the last day of the gb. Neal said the batteries could no longer be mailed alone and it would have to be refunded. He said he would refund it a couple days ago when he went to LT. May be sent the refund to you by mistake.
I ordered them on the last day of the gb. Neal said the batteries could no longer be mailed alone and it would have to be refunded.
He said this to you, who lives in USA?
My first thought was batteries too, but I’ve never heard of shipping restrictions from Lumintop to the USA. This seems quite odd.
—
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
I ordered them on the last day of the gb. Neal said the batteries could no longer be mailed alone and it would have to be refunded.
He said this to you, who lives in USA?
My first thought was batteries too, but I’ve never heard of shipping restrictions from Lumintop to the USA. This seems quite odd.
Yes, that’s what he said. The order was for an extra set that I placed on the 20th. I didn’t see anything that said an extra set couldn’t be ordered. When I asked him about the order, that’s when he said I would have to be refunded because they couldn’t be sent alone.
I see that Alamo was #1079 and #1080. The cutoff for paying was May 3rd, so he should have received his lights a long time ago.
If he had ordered batteries at that time they should have been shipped in the lights.
My guess is he ordered the batteries (as well as bags and straps) at a later point in time (unknown date). The bag and straps are probably still traveling to him, but the batteries had to be refunded.
Hopefully Neal will give him an answer soon and explain things. Lumintop and Neal don’t work weekends, but their Monday starts sooner than ours in the USA.
—
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
I ordered them on the last day of the gb. Neal said the batteries could no longer be mailed alone and it would have to be refunded.
He said this to you, who lives in USA?
My first thought was batteries too, but I’ve never heard of shipping restrictions from Lumintop to the USA. This seems quite odd.
Yes, that’s what he said. The order was for an extra set that I placed on the 20th. I didn’t see anything that said an extra set couldn’t be ordered. When I asked him about the order, that’s when he said I would have to be refunded because they couldn’t be sent alone.
Interesting, I don’t remember hearing about this. I’ll ask TA if he knew about it.
—
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
I see that Alamo was #1079 and #1080. The cutoff for paying was May 3rd, so he should have received his lights a long time ago.
If he had ordered batteries at that time they should have been shipped in the lights.
My guess is he ordered the batteries (as well as bags and straps) at a later point in time (unknown date). The bag and straps are probably still traveling to him, but the batteries had to be refunded.
Hopefully Neal will give him an answer soon and explain things. Lumintop and Neal don’t work weekends, but their Monday starts sooner than ours in the USA.
That guess makes the most sense so far. If Alamo had just given all the facts of what was ordered, when it was ordered, & exact amount refunded, when he first asked this question; instead of calling you “snarky cool guy” (or whatever it was)….. he could have received a much better answer to begin with.
That is not meant to be rude or snarky Alamo….. just a fact.
Jason was simply trying to help you figure out the problem you posted about. To figure it out, the details were needed……. not generalities.
—
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Yes, Things have gotten even more strict for shipping cells and Neal can only ship them inside lights now. I wanted to order some cells from him myself but he told me the same thing.
So any extra cells that would not fit inside the GT’s will need to be refunded.
I received 1 bag & cap set today via regular standard mail but the problem is I ordered 2 bag & cap sets. I’d assume both sets would have come together for shipping cost reasons…How long should I wait to see if the 2nd bag & cap set shows up before I report it to Neal? Thx
I received 1 bag & cap set today via regular standard mail but the problem is I ordered 2 bag & cap sets. I’d assume both sets would have come together for shipping cost reasons…How long should I wait to see if the 2nd bag & cap set shows up before I report it to Neal? Thx
If the order for two was placed at the same time…. go ahead and send Neal a PM aboit the missing items.
—
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
I received 1 bag & cap set today via regular standard mail but the problem is I ordered 2 bag & cap sets. I’d assume both sets would have come together for shipping cost reasons…How long should I wait to see if the 2nd bag & cap set shows up before I report it to Neal? Thx
If the order for two was placed at the same time…. go ahead and send Neal a PM aboit the missing items.
Yeah, I don’t think it would hurt anything to ask now if he sent two separate packages or one. It’s quite likely that if there is a second package, it will show up later this week.
—
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
my BLF GT + batteries + Bag and Cap never arrive until now, leo from lumintop and neal went silent
I will assume you mean it has not arrived yet.
Looking at your previous posts, it seems like your original order never arrived? If so, then you should be one of the group who had a replacement light sent to you.
I think the last report I heard from Texas_Ace was that the replacement lights did ship out.
From May 19th.
Texas_Ace wrote:
Just giving an update, I don’t have all the details but I can confirm that the GT shipments were picked up last week and sent to the forwarder. I am pretty sure this includes both the lost shipments and the new ones.
It will take time for the tracking numbers to filter back down the line to Neal but they are on the way.
The very first replacement light arrived to a customer a few days ago. So it is highly likely your replacement light is still on its way to you. Try PM Neal and ask if he has a tracking number for you.
The bag and cap are a seperate shipment and go through regular post which can be pretty slow. I know China to USA might take 2 to 4 weeks, but I have no idea how long it might take to reach you. Southeast Asia is quite close to Shenzhen, but that doesn’t mean shipping is faster. I have no idea.
Texas_Ace checks in with Neal every now and then. Maybe Neal can give him a list of replacement lights and replacement parts that have been shipped.
I know a few people needs parts. 5pitz needs a light engine, others include: one reflector, one tail cap, at least 2 battery carriers. I have heard nothing about these yet.
—
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
I have contacted Neal about each of the items that need replacements and he said they would get them taken care of. He was supposed to get in contact with those members to sort out the details.
As Jason said, try Contacting Neal on here about a tracking number for your order, he should have them now.
I received 1 bag & cap set today via regular standard mail but the problem is I ordered 2 bag & cap sets. I’d assume both sets would have come together for shipping cost reasons…How long should I wait to see if the 2nd bag & cap set shows up before I report it to Neal? Thx
If the order for two was placed at the same time…. go ahead and send Neal a PM aboit the missing items.
Yeah, I don’t think it would hurt anything to ask now if he sent two separate packages or one. It’s quite likely that if there is a second package, it will show up later this week.
UPDATE: Neal responded to me within 24 hours of my e-mail to him. He stated he was sorry for missing my 2nd bag & cap order and would get it sent out asap. Easy enough
so I got a 40 dollar refund from my order, and never received my bags, straps or caps? and I can’t figure out who to talk to about it….help?
Did that total $40??
Details my friend… details.
. 
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$
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Hello and salutations snarky cool guy!
What more is needed? I got a refund in a random amount, I have no what was cancelled or why, the amount does not equal any particular item or set of items, and I never received the specific items mentioned.
Sincerely,
Stupid ass uncool guy.
Snarky cool guy at least hooked me with Neal’s contact info, so I just PM’d him about it.
On a side note, the lights are bad. ass…..but boy would that strap come in handy!
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$
Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart
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Was it 40.50 by chance? Neal said he was refunding my battery order, but I haven’t got it yet.
I have a lux meter and a GT and from the (south) east. So maybe i can help.
Olight: M3XS-UT, S Mini CU, R50 Pro LE, M2R, I3T Cu, S30R III, Marauder X6, X7R, X9R - BLF: Q8, A6, GT, GT mini - Emisar: D1s, D4Ti - Reylight: Tripple Dawn, Ti Lan
Nitecore: TM26GT, SRT9, EC11, T5s, P05Pink, LA10, HC33, HC70 - Fenix: TK75Vn FiatLux, TK76, CL05, CL09 - Lumintop: Tool Ti, IYP365Ti - Astrolux: MF01 Lexel driver
I think you’ve found the person you’re looking for. JasonWW is the main public contact for the BLF GT project lately, doing most of the public support and trying to get issues resolved. If his message sounded strange for a forum member, it’s probably because he’s involved in the project and trying to help.
It was in fact 40.50 Is that one set of batteries after TT&L?
Not even a BLF-GT could bridge the long dark stretch between “strange” and rude you’re selling.
I must have missed something… maybe a deleted post? Whatever it was, it doesn’t appear to be here any more.
In any case, it sounds like JasonWW and/or Neal are probably trying to resolve things in private. Hopefully they can figure out what happened with your order.
Did you order batteries & not receive them??
Bags, straps, & caps are shipped separately by snail mail….. 2 – 4 or more weeks (from time of shipment) depending on your location in the world.
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$
Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart
Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help??? TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal
If the refund was $40.50 then that is most likely a refund for the cells, some places can not have the cells shipped so they were forced to send refunds.
You can contact “Neal” on here for more details, he is the one that sent the refund and will know why it was sent.
Texas Avenger Driver Series
My LED Test series - XP-L2 V5 - Nichia 219C 90+ CRI - Latticebright "XM-L" - XHP35 & PWM efficiency - XHP50 - XP-L V5 - XM-L2 U2 - XP-G3 S5 - XP-L HI V2 - Oslon Square & direct comparison to Djozz tests - Nichia 319A - Nichia 219B 9080 CRI - Nichia 219C D320 - Nichia 229AT - XHP70.2 P2 - XHP50.2 J4 - Samsung LH351D
Easy comparison tool for all my LED tests
Yep, for 1 set of 8. I ordered them on the last day of the gb. Neal said the batteries could no longer be mailed alone and it would have to be refunded. He said he would refund it a couple days ago when he went to LT. May be sent the refund to you by mistake.
He said this to you, who lives in USA?
My first thought was batteries too, but I’ve never heard of shipping restrictions from Lumintop to the USA. This seems quite odd.
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
Click this to go to signature links. I'm still around, just not reading many new threads.
Yes, that’s what he said. The order was for an extra set that I placed on the 20th. I didn’t see anything that said an extra set couldn’t be ordered. When I asked him about the order, that’s when he said I would have to be refunded because they couldn’t be sent alone.
I see that Alamo was #1079 and #1080. The cutoff for paying was May 3rd, so he should have received his lights a long time ago.
If he had ordered batteries at that time they should have been shipped in the lights.
My guess is he ordered the batteries (as well as bags and straps) at a later point in time (unknown date). The bag and straps are probably still traveling to him, but the batteries had to be refunded.
Hopefully Neal will give him an answer soon and explain things. Lumintop and Neal don’t work weekends, but their Monday starts sooner than ours in the USA.
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
Click this to go to signature links. I'm still around, just not reading many new threads.
Interesting, I don’t remember hearing about this. I’ll ask TA if he knew about it.
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
Click this to go to signature links. I'm still around, just not reading many new threads.
That is not meant to be rude or snarky Alamo….. just a fact.
Jason was simply trying to help you figure out the problem you posted about. To figure it out, the details were needed……. not generalities.
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$
Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart
Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help??? TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal
Yes, Things have gotten even more strict for shipping cells and Neal can only ship them inside lights now. I wanted to order some cells from him myself but he told me the same thing.
So any extra cells that would not fit inside the GT’s will need to be refunded.
Texas Avenger Driver Series
My LED Test series - XP-L2 V5 - Nichia 219C 90+ CRI - Latticebright "XM-L" - XHP35 & PWM efficiency - XHP50 - XP-L V5 - XM-L2 U2 - XP-G3 S5 - XP-L HI V2 - Oslon Square & direct comparison to Djozz tests - Nichia 319A - Nichia 219B 9080 CRI - Nichia 219C D320 - Nichia 229AT - XHP70.2 P2 - XHP50.2 J4 - Samsung LH351D
Easy comparison tool for all my LED tests
Got my refund last night and today ordered some 30Q’s from Liion Wholesale. They put the button on them like our 35E’s.
Liion Wholesale 30Q’s
I received 1 bag & cap set today via regular standard mail but the problem is I ordered 2 bag & cap sets. I’d assume both sets would have come together for shipping cost reasons…How long should I wait to see if the 2nd bag & cap set shows up before I report it to Neal? Thx
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$
Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart
Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help??? TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal
Yeah, I don’t think it would hurt anything to ask now if he sent two separate packages or one. It’s quite likely that if there is a second package, it will show up later this week.
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
Click this to go to signature links. I'm still around, just not reading many new threads.
my BLF GT + batteries + Bag and Cap never arrive until now, leo from lumintop and neal went silent
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$
Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart
Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help??? TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal
I will assume you mean it has not arrived yet.
Looking at your previous posts, it seems like your original order never arrived? If so, then you should be one of the group who had a replacement light sent to you.
I think the last report I heard from Texas_Ace was that the replacement lights did ship out.
From May 19th.
The very first replacement light arrived to a customer a few days ago. So it is highly likely your replacement light is still on its way to you. Try PM Neal and ask if he has a tracking number for you.
The bag and cap are a seperate shipment and go through regular post which can be pretty slow. I know China to USA might take 2 to 4 weeks, but I have no idea how long it might take to reach you. Southeast Asia is quite close to Shenzhen, but that doesn’t mean shipping is faster. I have no idea.
Texas_Ace checks in with Neal every now and then. Maybe Neal can give him a list of replacement lights and replacement parts that have been shipped.
I know a few people needs parts. 5pitz needs a light engine, others include: one reflector, one tail cap, at least 2 battery carriers. I have heard nothing about these yet.
Texas Ace Lumen Tube and JoshK Sphere calibrated with Maukka lights
Click this to go to signature links. I'm still around, just not reading many new threads.
I have contacted Neal about each of the items that need replacements and he said they would get them taken care of. He was supposed to get in contact with those members to sort out the details.
As Jason said, try Contacting Neal on here about a tracking number for your order, he should have them now.
Texas Avenger Driver Series
My LED Test series - XP-L2 V5 - Nichia 219C 90+ CRI - Latticebright "XM-L" - XHP35 & PWM efficiency - XHP50 - XP-L V5 - XM-L2 U2 - XP-G3 S5 - XP-L HI V2 - Oslon Square & direct comparison to Djozz tests - Nichia 319A - Nichia 219B 9080 CRI - Nichia 219C D320 - Nichia 229AT - XHP70.2 P2 - XHP50.2 J4 - Samsung LH351D
Easy comparison tool for all my LED tests
UPDATE: Neal responded to me within 24 hours of my e-mail to him. He stated he was sorry for missing my 2nd bag & cap order and would get it sent out asap. Easy enough
You never know how a horse will pull until you hook him up to a heavy load./"Bear" Bryant
.................................. "Slow is Smooth, Smooth is Fast" ...................................
Texas Lumens Flashlights / M4D M4X Deals : sign up - save $$$$
Rudeness Level _ mΩ _ {width:70%} _ LightWiki _ LED Tint Chart
Xlamp size chart _ BatteryU _ Flashaholic? Need Professional Help??? TheOriginal _ TAB _ LightSearch _ BatterySearch _ 14500's _ DiCal
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