just recieved mine today.paid on 20th feb
I had to sand down the tail cap end of the battery tube to get mine to work.
Regarding my DOA FT03
BG’s idea of helpful customer service. Received this email after providing photos and a video. All requested info is at there fingertips. WTF … This will be my last tango with BG.
Dear Will,
Thank you for your feedback regarding order 62622943.
Sorry for the situation, also we need you show us the shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag, that would help us grasp the product information more fast.
Looking forward to your kindly reply.
It was lovely assisting you. If you need any further information or help, please feel free to contact us again.
Have a nice day.
Best regards,
Chiahsi
not sure what sku barcode is needed? like they dont have that info, its clearly defective sigh…… they never want take any responsibility for what they sell…
I think BG’s run around on returns is discourage customer because a percentage will give up.
The tink-tink sounds are definitely the glass heating and cooling. Had an old Convoy C8 do that until I replaced the glass lens.
The lanyard is terrible lol can’t even fit my hand through. The piece used for adjusting it catches and tears it. I’ll get some replacements maybe from Sofirn
Just finished testing all 9pcs and thankfully no faults. All aren’t glued 
Might go ahead and buy more
Never once had an issue provided I send them a clear explanation and video
They sent me a new Convoy L6 when only the little removable ring on the battery tube was missing. Simon then sent me a replacement ring free lol
Gearbest do the same thing. Gearbest includes a piece of paper (receipt) inside the parcel, can’t refund without it. I haven’t needed to use this for banggood though, maybe it’s a new addition
It completely depends on who get your case at customer service. Once I had an Astrulux S41 broken clip and I got a new light. But last two times I got C8 damaged bezels and they don’t understand what is my problem if the light works. After a few emails I got a replacement C8.
Now I got the CW version FT03 finally. Tonight I will try it.
ok weird i never get any papers inside my orders from BG…
Just received mine today, perfect tint natural white no purple dominants, centered led, well definited spot. For payed price a must have.
I just had another look in and at my package and there’s nothing, strange
Are they hoping it gets discarded?
Where is the best online description of Narsil M v 1.3?
Have you seen this
This is all that came in my box lol
Yeah, I just had the box and that was it.
I think you’re getting the run-around.
Thanks for your help. Slightly different for FT 03 though.
Not a PDF, but:
http://img.banggood.com/file/products/20190129202400FT03usermanualdraft04withadvancedsettings.docx
Could not open that.
edit : got it to open in Word.