Yeah it would be nice and they certainly should have done it without asking. The only reason not to do that would be if they were going to send the missing item when they had it in stock. Even in that case you should be given the option of waiting or getting a refund.
I’ve had a couple tiny glitches with out-of-stock items. Each time they added a text note at the bottom of the invoice stating that I could apply for a refund if I wished. They were penny items so I never bothered…once with some gaskets they only had two available (sold as 5-packs) and they noted that I could get a refund for like seventy cents or whatever. I never took them up on it because my parcels were heavy (lots of brass) and they had free shipping plus a blf discount…small cost of doing business in tiny parts across the globe I guess. They’ve always come through for me.
My last order was placed on 12/3 and arrived in a month (31 days). Not bad.
KD does a great job with packaging by individually bagging and bubble wrapping items. My just over $15 (to get the free shipping) order contained 9 different flashlight parts, and only 2 of them were bubble wrapped together. All items were as described.
My recent order (KD to Canada) seems to be moving very quickly.
I placed a $55 order of misc. drivers and emitters on Dec. 23. I was notified of (free) shipping on Jan. 2, and the tracking attached to the ‘shipped’ note shows it already through Canada customs and handed over to Canada Post yesterday. Frankly, I’m impressed.
Just to update, my package arrived on the morning if Jan. 13. Considering the holidays in the interval, I think that’s pretty fast.
I was checking my Kaidomain order and the last line says: The Order is Abnormal: an exception occurred during the transportation of your package. Anyone have any ideas as to what this means? The order only contains some LEDs and small magnets, so nothing that I would consider strange or out of the ordinary.
Not sure SIGShooter, but when I click on the tracking number for my last order it says there was 1 abnormal result. So hopefully yours is arriving soon.
I wonder if that’s the same thing as a “security exception.” As covid was screwing up all the shipping networks I saw lots of strange things appear in tracking…finally I was able to email a few times with someone at China Post and she explained to me that sometimes they mean nothing other than a delay and the reason shown may not be accurate or relevant at all. When planes weren’t taking off, the tracking would show the parcel bouncing around all over the place and even as being returned to sender, but in reality it was still sitting in some giant bin just waiting for an empty plane that could fly. Or, it could also mean that perhaps one parcel in a pile of parcels had an issue with prohibited items or whatever, and while they pulled that item allllll the rest of them sat still for awhile before their next move. Like the whole kindergarten class has to pay for the sins one just one kid.
That said, I ordered some ring magnets from Simon some months later, only item in the order, and that parcel did get the “security exception” note, and I’ll be damned but they pulled it and actually returned it to Simon just 2-3 days later. He refunded me and I ordered them again…that time they traveled just fine, same packing and everything. So…I guess wait and see. To my knowledge they don’t ever remove specific items from a parcel and forward the rest on, so if it was flagged then the whole thing will get returned to sender and you’ll have to try again.
You might try plugging in the number to the big three sites and see if anything is revealed. parcelsapp seems to the be best now. Postalninja got really weird, so much that I wondered if the site had been hacked, but it used to have the best info. Parcelsapp will usually show you one or two true/initial tracking numbers as well, in case the one you got isn’t the main one/last leg kind of thing. 17Track has never been as useful as the other two but once in awhile it’ll show something the others miss, especially earlier in the journey.
I just got an email from Kaidomain saying that they contacted the shipping company, who said that the package info will be updated Monday. Hopefully it will be good news
I have to say that I’m impressed with Kaidomain since I sent an email to them last night and they responded within 3 hours. It’s the quickest response I’ve ever gotten from an overseas seller and probably from seller regardless of location. Of course getting the order is the ultimate thing
None of the other tracking sites show any information so I’ll just wait for an update or hopefully get the package before any status changes.
Hopefully I’ll get it before we leave for vacation early Feb. Anyone know what the weather’s like in Ontario and Montreal next month? I live in San Francisco and no doubt it will be a lot colder .
Over a year later and I still can not get the rest of my order I am now pissed, I believe I am being scammed. I want Kaidomain to give me back the rest of my money.
I was nice enough to believe parts were not in stock, but for a year!
It gets the B70 driver is not in stock. There is lack of IC. I am waiting for a very long time.
I will send out those available rest of items first.
I will inform the tracking status to you.
Regards
Ban"
This was a year ago, I am still waiting and PM’d the seller MANY MANY times through BLF and through the website. I believe I am being ignored by Kaidomain, WTH is going on?
Yes, that’s not good to not receive items and get no response. I just had about my 6th order delivered to Australia, generally it takes around four weeks and I’ve never had any items missing. One order did take a good 3-4 weeks before they shipped it. Normally it’s only a couple of days.
I emailed BanL again several times, NO RESPONSE, Kaidomain selectively stole my money.
I guess most of you do not care but one day one of you may be helpless to a thief like BanL and Kaidomain.
I placed an order with KD recently. I feel like they have changed their structure a bit since the pandemic. I get responses from them at random hours (non business hours at their local time). They sent my order using a freight forwarder instead of China Post.
You are a very forgiving and patient person. See if you still have any recourse thru your paying venue (paypal, credit card, etc). You might have exceeded the max time for charge back but does not hurt to ask. It won’t get any worse. I did a paypal charge back to a china vendor 1 time when I did not get timely response and all of a sudden they were very proactive.
One year from last post…
Is this KD store still legit? I ordered and payed a battery pack in november 2023 and still didnt received it to Europe.
After one month of processing status I send email what is going on, and after few days they changed status to shipped and add some fake tracking number, which is still not registered.
In february I contacted them again and they responded, that are sorry for waiting and they can ship again and that I can receive the order in 14 days.
One month later I still didn get anything…no tracking number, no confirmition, no respose whatsoever.
I am done with this store.