Rating: DiscoveryBargain.com

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juhha
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43 day's after purchase, still no package, and no emails replied. Opened a PayPal dispute. I can wait for the 50 day's or so(normal shipping?), but would like some insurance.

Don
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Oxy Moron wrote:

Hehe! Smile


You can thank me when the zombie apocalypse comes, my friend. There ain't no such thing as too many knives. Big Smile

 

Myself, I'll stick to my trusty chainsaw. I own less than 5 knives if you don't count the kitchen variety - I have quite a lot of those and you could shave with most of them. Personally, I prefer to stick to a proper razor though I did once shave with a broken botle.

 

That was a bad idea.

 

The numbers from my light tests are always to be found here.

https://spreadsheets.google.com/ccc?key=0ApkFM37n_QnRdDU5MDNzOURjYllmZHI...

brted
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juhha wrote:

43 day's after purchase, still no package, and no emails replied. Opened a PayPal dispute. I can wait for the 50 day's or so(normal shipping?), but would like some insurance.

I just finished my dispute process today. During the dispute they offered to re-send the knife if I would pay for registered mail. I just asked for my money back instead. So they agreed to do that eventually, but after 5 days never actually paid me, so with only a couple of days until the dispute timed out, I went ahead and filed a claim. Once I get the money, I will probably order again and hope they do better this time since other people have gotten stuff from them no problem.

metapy
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Joined: 05/05/2011 - 12:00
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I was all excited that Discovery Bargain offered cheap knives with no shipping, but in hindsight they were a poor choice.

Ordered April 14th and my package shipped a week later. I was all excited that the item was on it's way. April 29th comes and now my package is on it's way back! They forgot to address the package before sending it!!!

Label/Receipt Number: RTXX 1234 56H K
Service(s): Registered Mail
Status: Insufficient Address

Your item was returned to the sender on April 29, 2011 because of an incomplete address. 

I emailed on April 30th with no reply by May 3rd, sent another email May 3rd, no reply. Started dispute with Paypal to get them to respond.

Finally got a reply to my email sent April 30th on May 5th. They still have no clue...

Dears,

Thank you for enquiring about the shipment status of your item 20110414012345, we dilivered the item followed the address in web, which is:

First Last
123 Street Address Apt 123
United States

Insufficient Address?

 If you have any other questions, pls don't hesitate to tell us.  Discoverybargain.com wish you happiness.

Amy

They shipped a package with NO CITY, STATE, POSTAL CODE and they are clueless as to why the package was not delivered. STAY AWAY!!!
I am disputing the charges now, but given their general level of incomptence I feel that Paypal may have to step in. So unless you LIKE wasting time with email and disputing charges with Paypal it is best to avoid DB even if they are the "cheapest"
Buwuve
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It's normal, that they do not show your city on the shipping address online in your account, but on the package everything is ok. I ordered two times (first ordere was extremly fast, the last not but arrived and my third order is on the way).

Light up the darkness.

Budgeteer
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Got something, but too late to collect at post office. It seems i did not bribe the today deliverin postman yet. :/

Should be KD 5 2.8 driver and a srm 962 yay!

kragmutt wrote:

They're gonna send you a green redcat with a black LED.

fonzeka
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Recently ordered an Enlan EL-02B and a Sanrenmu MC-962 and they arrived after exactly 2 weeks.
Pretty good packaging and one day response on mail. So I will probably order from them again Smile

brted
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brted wrote:

I just finished my dispute process today. During the dispute they offered to re-send the knife if I would pay for registered mail. I just asked for my money back instead. So they agreed to do that eventually, but after 5 days never actually paid me, so with only a couple of days until the dispute timed out, I went ahead and filed a claim. Once I get the money, I will probably order again and hope they do better this time since other people have gotten stuff from them no problem.

Once the claim was filed, PayPal gave DB until May 5 to respond to the claim. They never did. Nor did they ever give me the refund they said they would give me. But the beauty of using PayPal is that after that deadline passed, PP ruled in my favor and I instantly received a refund. Any package coming from China can easily get lost, but I'm not impressed by how DB dealt with this case.

Smelly
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I just tried to make a Paypal payment to them and this is the message I got:

 

This recipient is currently unable to receive money.

Vectrex
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Too many Paypal complaints from Europe, I guess. Shipping is really slow and they forgot parts of the address on some envelopes.

Smelly
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I just tried to pay again and it went through with no problem.

alissa
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Joined: 04/11/2011 - 12:29
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Thanks for your help, I bought from focalprice.com before, but he have no more new items. I found discoverybargain.com by google.Their shipping time is not so good, specially on Feb,my customer claimed indemnity. I did ask discoverbargain.com for help. But they have no way, as the holidays of Chinese Tranditional New Year, there's lots of goods cumulated at Customs warehouse.They tried Singapo Post but didn't works.The price of their products are really reasonable, that's why I choose them. They'd compensate for the goods that haven't received by my customers.

alissa
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Smelly wrote:

I just tried to pay again and it went through with no problem.

 

I used normally.

boomhauer
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Joined: 01/12/2010 - 22:11
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Location: Westminster, Maryland - USA

Three for 3 successful orders so far.  Just got my SRM 962 this weekend in just under the usual 3 weeks - it's a beaut.  I have two more orders on the way for 763s and a 939.

josith
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are they having server problem at the moment?  i can't open their page.  i have been trying since last night.

boomhauer
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Just opened up for me.

josith
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thanks boomhauer, i guess the problem is on my end. 

actually, i just tried again. i can open the page now, i just can't go to my wish list.  anyway, not important.

metapy
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Well it looks like I get to wait another two weeks while Paypal reviews the case and provides a refund. I wish my order had completed, but given the general level of incompentence I decided to go with another vendor. I ended up spending about $10 more from exduct, but if I get my knives it is a much better outcome than getting nothing but hassle for six weeks.

So good luck with this vendor when they work they are the cheapest, and if not well... you get what you paid for. I have a sneaking suspision that they intentionally screw up packages and hope you forget or at least they get your money for 30-60 days before a refund would issue.

boomhauer
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Got some GB-763 Sanrenmus in the mail today, so 4 for 4 success so far.  A 939 SRM has already been "shipped", they say.

But DB's website is now directed to pleaseshoping.com - mostly an apparel shop.  No knives, no flashlights, no DB account info, no nuttin... Surprised

mizjif
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Ah shit. I just checked my tracking with canadapost and it says its in a totally different province and that there is an addressing error. This seems common with DB Sad Damn, how would you recommend I go about fixing this issue??

raccoon city
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DiscoveryBargain.com is up again.  I wonder if their website got hacked?

Buwuve
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I ask Amy of DB yesterday what happens with DB (pleaseshoping thing). Until now I have no answer, but if I get one, I will report here, what happens.

Light up the darkness.

mizjif
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Sunuvagun! My packaged arrived today.  Guess I didn't have to get too worried. Mmm....962's are nice....but 763's are still the nicest budget knives i've seen hands down. 

Confusius
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I got my package today, SRM 939 and Bee EL01a, it took only 10 days to arrive! I am absolutely stunned, I thought DB was supposed to be slow and all... well, sometimes one gets lucky I guess.

It was a partial shipping, but the only thing missing is a toy that does sounds from Super Mario Land (bought it on impuls).

Confusius Say

Take out the fortune before you eat the cookie.

juhha
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I still have the Paypal dispute.... Glad some had their orders sorted. Good for you!

Vectrex
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DB has some really annoying spammers.

raccoon city
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shhh... they'll hear you, and then you can kiss that knife-you-had-your-eye-on goodbye.  Laughing  Seriously, though, they have trouble following fairly straightforward rules.  I think they struggle with English, too, but that's no excuse.  What can I say that's positive?  They're not as bad as neverbuying... yet.  Cool  Also, they might be disappearing soon; I noticed their Spam Levels change today...

Vectrex
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Well, I have nothing against sellers that communicate with us and I also like that they stock some products that we wanted. But that is no excuse for spamming. We are already very "liberal" to commercial sellers.

brted
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After getting my money back, I've decided to give DB another shot, hoping they have learned to use complete address labels. So we'll see how it goes this time around. I ordered another SRM 763 with no tracking, possibly to give to my brother who likes knives.

They sent me order confirmation (twice, a little worrying; I'm sure I only paid once) and this morning they sent a shipping notice. So far, so good, though all of this happened last time too.

fishinfool
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I ordered 4 knives on 4-20-11 which was shipped on 4-23-11. 

 

Don wrote:

"But as I said long ago, you are more likely to be killed by a dead fish dropped by a seagull in the Sahara Desert than by a lithium ion

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