Well Will, “we” did not request anything.
We were asked to join since they were not going to reach 500 MOQ
We were being sold a light by organisers and got psyched and hyped by reviews, videos, pics and promises.
The only thing we requested was the light and about 100 people ordered from China and a lot of us asked for the light to become available because we were really looking forward to it, yes hyped a lot of us, including me were.
I have been operating behind the scenes to try to get the organisers to act in a way the drama would be much less.
It took me several pms before even the OP and topic title was changed and for the rest it has been total silence.
To tell you the truth I am really pissed off, not because I received a faulty light with 3 (!) shorting possibilities of which the driver short actually happened! no this mess could and should have been handled much better.
And I still think it is not too late, organisers should just step in and face the music.
Now with this burn from Jaxman who sees its good name pulled down I must say, Banggood is not too blame either.
Yes their CS may suck, but thanks to insightfull posts from members and experiences that can be explained and in the end people get resolutions, as it always has been with CS from various larger China Shops.
Banggood proceeded when given the OK to proceed. Banggood merely delivered what was given the OK and what was ordered, there is no blame to be found there.
Also Neal did respond to PMs and the washer solution came pretty fast.
Again, the only review sample was not tested properly so consider that surfacing of the possible short by using cells with wider top was followed up by a solution and announcement of it on the Banggood website swiftly.
Do understand that if the organisers had stayed active and should have confirmed observations of BLFers this is not a Jaxman it would have saved Banggood this now much needed burn from Jaxman.
In light of the Q8 project I had to dedicate a lot of posts and attention to this Cometa mess, and it is not about being nice and protet a fellow flashoholic anymore. “he who burns his buttocks must sit on the blisters” is a Dutch saying.
It is the responsibility of the organisers to test and convey demands.
Yes this is very hard, yes this can be very hard, trust me I really get that first handed now.
But as organisers you can and should say NO if the desired result is not reached or specs are not followed.
Changing obvious deviations from demands yourself to make it look like specced (soldering 20AWG wires instead of used 24AWG) and not mentioning key specs (“based on jaxman host”) not being true nor test it while having the opportunity is just plain poor organising at best.
AND then just go silent to let other parties involved (Banggood/Manker) or gotten dragged in (Jaxman) deal with it is much worse then poor organising.
This avoidable drama, burns and losses can damage the will of external parties to get involved in projects, and as organiser myself this directly infuences me and so I think we as a group/organisers should not blame those parties that make things like this possible, but show we have learned from mistakes made by our own “groupbuy colleges” and show we as a group can be trusted. In this light I am pleased to see that new Manker/Astrolux the copper part is doing well and BLF clearly trusts Banggood/Manker/Astrolux enough to order soo many of these little powerhouses
EDIT: ah Manker also joined the party, and rightfully so I think. Manker just say the same as I did, only much much shorter, one makes what is ordered. If I order a croissant and sell it as baguette, the bakery is not to blame, the delivery man is not to blame, I am to blame!