Massive fraud on 18650s in the Littokala Aliexpress stores!

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Agro
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Maybe we should get all our complaints together and then reopen the lost disputes pointing at all that evidence?

BlueSwordM
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If the seller does continue to say that our pictures and videos and evidence are fake, I would advise to pull a charge back if possible.

My very own high current Beryllium Copper springs Gen 3:
http://budgetlightforum.com/node/67401
Liitokala Aliexpress Stores Battery Fraud: http://budgetlightforum.com/node/60547

WalkIntoTheLight
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BlueSwordM wrote:
If the seller does continue to say that our pictures and videos and evidence are fake, I would advise to pull a charge back if possible.

The risk with that is that Ali will then cancel your account, since it costs Ali quite a bit when you do a credit-card charge-back. They might not do it the first time, though.

Also, don’t you have to provide evidence of fraud to your credit card company? What is their criteria for charge-backs?

It is a shame that Ali is letting this vendor get away with what are obvious fakes. But, they’re only obvious to us. The Ali drone making the decision has no idea whether 4 holes is good or bad.

Even the vendor might not know they’re fakes. They could have been provided fakes by an unscrupulous middle-man.

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JakeDjanitor wrote:
I have video of cells, and showed the internal resistance is too high, I showed the four vents, I showed a real 30q to compare. In the video, there are 2 older used 30qs and 2 of the new ones from AliExpress, all on the opus charger. You can see the two new ones have higher resistance. Seller says " buyers said that the product is a problem, but the picture provided is false, cannot prove that I have a problem with the product, but also seriously deal with customer service,thank you." Well if we all show them the cells we were sent, it proves he is selling counterfeit cells.

 

Word for word, that was the response to me as well.

I sent a dispute to PayPal and within minutes, it was escalated to claim. The seller almost immediately sent a response to PayPal so it's on!

Point is, they're completely covering their arsse with scripted BS.

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I’ve had many disputes in Ali (none about batteries thou) and they always, ALWAYS have sided with my complaints after a rejection or non-response from the seller, and I never had any negative consequence to my account (once got blocked by sofirn store, but that was a store sucker punch because of a negative review)

I find it unusual that Ali hasn’t sided with the buyer in this case. Maybe you could use pictures from other BLF threads as evidence to counterfeit. I do encourage anyone with these batteries that are different in any way to open a dispute and complain directly via message to the store and give them 1 star reviews (to product and store)

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wstrachan
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I opened a dispute on Aliexpress with the Liitokala official store because the last round of Samsung INR18650-30Q are clearly counterfeit.:
Below is my complaint and the seller’s response….
I received the items and found them to be counterfeit. In testing, they became hot when run in a device requiring 9 amps continuous proving not 15A cells as advertised. I tested capacity to be 2810 mah, not 3,000. After visual inspection, the cells have four posts on the positive terminal = counterfeit. The printing on the wrap is not the correct slant nor DPI. Genuine INR18650-30Q have a slight slant or camber to SDI and 136. the cells I purchased do not. These are counterfeit and I demand refund.

Buyer rejected proposal

Comments from Liitokala Official Store:
Hello! Our batteries are all 100% genuine and the capacity power is also in accordance with the description. We do not understand that buyers use such pictures to explain that the product power is inconsistent with the description. Is there any persuasive power? If the buyer is not satisfied with our product, please return it to us, thank you!

They are disputing that “capacity power” is in accordance with the description. Typical…
They say please return it to us…typical as well knowing that the shipping costs from the US to China would be cost prohibitive. Good thing I used Paypal and a claim is in the works.

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justanotherguy
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IS there any value in slicing off a wrapper?
I mean I have 18 of these…. They would see use, but I really wanted them for high amp applications….

eas
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Siftah wrote:
The real Liito Kala store is 133859, not 217753.

Based on what information?

d_t_a
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VTC6 also have 4-prongs… Silly


4-pronged VTC6 have higher resistance…

(got the “non-genuine” VTC6 from a different local vape shop when the other vape shop where I got the “genuine” VTC6 ran out of stock..)

Both VTC6 capacity tests are 3000+ mAh (4.20v drain to 2.50v @ 0.50A discharge current, using SkyRC MC3000) ; so a simple test of capacity may not be able to differentiate them apart. The IR tests will differentiate them though.

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BROODMASTER wrote:

JakeDjanitor wrote:
I have video of cells, and showed the internal resistance is too high, I showed the four vents, I showed a real 30q to compare. In the video, there are 2 older used 30qs and 2 of the new ones from AliExpress, all on the opus charger. You can see the two new ones have higher resistance. Seller says “ buyers said that the product is a problem, but the picture provided is false, cannot prove that I have a problem with the product, but also seriously deal with customer service,thank you.” Well if we all show them the cells we were sent, it proves he is selling counterfeit cells.

 


Word for word, that was the response to me as well.


I sent a dispute to PayPal and within minutes, it was escalated to claim. The seller almost immediately sent a response to PayPal so it’s on!


Point is, they’re completely covering their arsse with scripted BS.

I was actually a bit surprised at how quickly and effortlessly my PayPal dispute was resolved.

1 message(no response from seller as far as I could see)…1 auto response saying my “claim” was being investigated…5 or 6 days later…full refund ( including for 4 Sony VTC6, that were part of my order)

CM2010
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Anyone order from the uk if so how long did delivery take? It’s been nearly 5 weeks for me and nothing yet.

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CM2010 wrote:
Anyone order from the uk if so how long did delivery take? It's been nearly 5 weeks for me and nothing yet.

My shipment to Spain is just past 7 weeks. Should arrive home pretty soon, or so I hope.

 

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CM2010
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Are they shipped by bicycle?

TheAuditor
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CM2010 wrote:
Anyone order from the uk if so how long did delivery take? It’s been nearly 5 weeks for me and nothing yet.

I think mine took six weeks. All the batteries appear to have the correct capacity (30Q’s and NCR18650B) and the 30Q’s run fine in my Q8 and anything else I have tried them in. The NCR18650B’s are not being used in anything demanding so I’m reasonably happy with them. I want to try the 30Q’s in some high current torches but its too hot at the moment Smile

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eas wrote:
Siftah wrote:
The real Liito Kala store is 133859, not 217753.

Based on what information?

Even want to know which one is their genuine store ?
Thanks

Agro
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I got the final judgement from Aliexpress staff.
Full refund.

justanotherguy
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Agro wrote:
I got the final judgement from Aliexpress staff.
Full refund.

Did you have to submit a video??
Agro
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No.
I think careful comparison of what what I received with what I expected might have helped:

WalkIntoTheLight
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Agro wrote:
No. I think careful comparison of what what I received with what I expected might have helped:

For the fake 30Q case, it sounds like it would be pretty difficult to make the 4-prong argument, since that is what the seller was showing. Essentially, the seller was showing the cells were clearly fake, so if you bought them, you must have known?

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@WITL, not in my case. The seller was displaying authentic 30Qs and as of a week ago, that was still the case.

It's confusing but some posts in this group provide links to 'reliable' stores with pictures that are of the counterfeits!

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Agro
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WalkIntoTheLight wrote:
Agro wrote:
No. I think careful comparison of what what I received with what I expected might have helped:

For the fake 30Q case, it sounds like it would be pretty difficult to make the 4-prong argument, since that is what the seller was showing. Essentially, the seller was showing the cells were clearly fake, so if you bought them, you must have known?


Actually when it comes to VTC5A, the seller was showing a mix of real and fake. Even clearly visible uneven wraps.
This was the only image which clearly showed serial numbers….

But yes, I think my case was easier than yours.
Maybe you also received some pictures of the real cells that you can use?

WalkIntoTheLight
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Agro wrote:
But yes, I think my case was easier than yours. Maybe you also received some pictures of the real cells that you can use?

I didn’t actually order any. I have bought VTC6 cells from the Sunway Store, and they seem legit. Lately, I’ve just been ordering from the US, as Ali is getting too risky it seems. I’ve also bought from Banggood, and they seem legit, but shipping here is getting difficult.

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The more I read of this thread the better LiIon Wholesale looks.

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For everyone’s info, I just looked at the LG HG2’s I purchased from this seller, and they are also fake. The serial numbers are all the same, and the wraps are badly uneven. This was the first, and now last, cell purchase I made from this source. I have bought only from reputable dealers before, and will now only go back to them.

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cabfrank wrote:
For everyone’s info, I just looked at the LG HG2’s I purchased from this seller, and they are also fake. The serial numbers are all the same, and the wraps are badly uneven. This was the first, and now last, cell purchase I made from this source. I have bought only from reputable dealers before, and will now only go back to them.

Be sure to review his store, and the cells accordingly. Save others from the headache

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Is everyone getting refunded or is everyone getting screwed out of their money? I think I read 2 people got refunds and 1 didn’t get a refund? That’s kind of fucked up.

justanotherguy
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I opened a PayPal dispute… Haven’t heard a peep….

WalkIntoTheLight
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justanotherguy wrote:
I opened a PayPal dispute… Haven’t heard a peep….

How did you pay via Paypal? I thought Ali didn’t accept that.

justanotherguy
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WalkIntoTheLight wrote:
justanotherguy wrote:
I opened a PayPal dispute… Haven’t heard a peep….

How did you pay via Paypal? I thought Ali didn’t accept that.


I think it depends on the seller… I know simon takes PayPal for convoy lights… But I wanted some other cheap item and that seller didn’t take PayPal…
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Stereodude wrote:
The more I read of this thread the better LiIon Wholesale looks.

I agree 100 % , I ordered 4 × 30Q’s from Liion Wholesale on Sunday and they arrived on Friday. Checked them on charger/tester, perfect. Only cost $3 more than Littokala.
No more waiting and worrying for me. Beer

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